Territory Sales Manager - Professional Loan - Jaipur

Role overview

This role focuses on expanding professional loan business in the assigned area of Jaipur, Rajasthan. The position is centered on direct sourcing, market development, customer acquisition, and maintaining a high-quality loan portfolio while working closely with internal teams.

Sales growth and customer acquisition

• Spot and act on business growth opportunities across the assigned territory through direct sourcing and local market development.
• Study and divide the local market to identify potential customers such as doctors and other professionals.
• Acquire business by offering tailored professional loan solutions that match the customer’s needs and business goals.
• Meet sales targets through prospecting, field visits, referrals, networking, and relationship-building within professional communities.
• Develop and sustain a strong pipeline to support steady sourcing and disbursement numbers.
• Work with internal teams to reduce turnaround time and support smooth processing and disbursement.
• Monitor and share sales outcomes, sourcing productivity, and business metrics while contributing to a strong performance-driven environment.
• Take part in business development activities, campaigns, and contests run by the organization.

Operational effectiveness

• Keep a balanced focus on business volume and portfolio quality.
• Follow service-level expectations, productivity benchmarks, and process timelines.
• Apply proven practices to improve efficiency and customer experience.
• Review and communicate business data such as disbursements, profitability, portfolio quality, customer acquisition, and market opportunities within the required timelines and format.

Market development and business expansion

• Build market visibility through regular field work, customer meetings, networking events, and referral generation.
• Continuously observe the market for new opportunities, competitor activity, and customer trends in the professional loan space.
• Develop strong relationships with key influencers and professional associations to deepen market reach and customer acquisition.
• Identify new customer pockets and segments to grow the portfolio.

Customer servicing and relationship management

• Coordinate with risk and operations teams to make the loan approval and booking process smooth and customer-friendly.
• Resolve customer questions and concerns promptly while maintaining a high service standard.
• Develop long-term customer relationships that support repeat business, referrals, and portfolio growth.
• Carry out periodic customer engagement and post-disbursement follow-ups to strengthen relationships and detect early warning signals.

Risk management

• Carry out sales activities in line with company policies, regulatory requirements, and risk controls.
• Ensure all documentation and credit administration tasks are completed within the required timelines.
• Protect portfolio quality by following underwriting guidelines and identifying risks early.
• Escalate exceptions and risk concerns quickly to the right stakeholders.
• Support collection and portfolio monitoring activities when needed.

Internal stakeholder management

• Work closely with sales, risk, credit, operations, and collections teams to support growth and operational excellence.
• Maintain effective working relationships across internal teams to enable faster issue resolution and better customer experience.
• Contribute to team initiatives and help achieve broader business goals.

Additional information

This is a full-time onsite role based in Rajasthan, India, with Jaipur mentioned in the title. The job is for the professional loan segment and is aimed at driving territory-level business growth.