Telly Caller

About Bold Framee Entertainment

Bold Framee Entertainment is a dynamic creative agency specializing in film production, web series, music videos, digital marketing, and artist management. The company handles entire project lifecycles, from inception and planning through to post-production delivery, ensuring content that is both high-quality and impactful. Their expertise spans cinematography, visual effects, influencer marketing, and brand partnerships, with a focus on amplifying audience engagement and visibility. Innovation, trend-conscious storytelling, and strategic distribution are central to their mission to captivate diverse audiences.

Role Overview

This full-time, on-site Telly Caller position based in the Mohali district involves managing both outbound and inbound telephonic communications. The primary goal is to promote Bold Framee's services, respond to client inquiries, and clearly communicate offerings related to entertainment and digital media. Daily duties include documenting call details, following structured and adaptable sales pitches, updating customer information systems, and collaborating closely with sales and marketing teams regarding leads and follow-up actions. The role requires meeting specific call quotas and conversion rates, gathering potential client feedback, and fostering ongoing customer relationships. Additionally, the Telly Caller will support marketing campaigns by sharing progress updates, collecting responses, and reporting pertinent trends or issues that arise during communications.

Candidate Qualifications

• Exceptional verbal communication and active listening skills with polished telephone etiquette.
• Basic proficiency with computers, including CRM or call-logging software and standard office applications.
• Strong customer service aptitude, demonstrated by patience, professionalism, and effective problem-solving abilities.
• Sales capabilities such as persuasive pitching, objection handling, and target achievement orientation.
• Effective time management and organizational skills to handle call volumes, documentation, and follow-ups efficiently.
• Fluency in English and relevant regional languages is highly preferred.
• Previous experience in telecalling, customer support, or inside sales is advantageous but not mandatory.
• Minimum educational qualification is a high school diploma or equivalent; additional credentials in communication, marketing, or media are viewed favorably.