Telesales Team Lead (Hindi & Telugu)

About the Organization

LMES Academy Private Limited is an education technology company based in Chennai, Tamil Nadu. Its focus is on making science easier to understand through concept-based learning and practical application, with the aim of building greater interest in science and technology among students. The company runs science workshops for school students under the name Big Bang and is also expanding into initiatives such as educational content development and TV programs.

The organization began its journey through social media content on YouTube and Facebook under the LMES brand, where it created short science and engineering explainer videos. Over time, these videos reached more than 1 million people and helped simplify complex concepts through real-world examples. The company’s broader mission is to encourage application-led learning instead of rote memorization and to build a stronger appreciation for science in society.

Role Summary

This position is for a performance-focused Pre-Sales Lead who will supervise an inside sales team handling lead generation, lead qualification, and demo scheduling. The role calls for strong team leadership, excellent communication, and a consistent record of meeting targets in a high-volume B2C sales setup.

The selected professional will coach team members, track daily output, improve conversion performance, and work closely with sales and marketing to unlock more business opportunities.

Key Responsibilities

• Guide, coach, and energize the pre-sales / inside sales team so they consistently meet daily, weekly, and monthly goals.
• Keep a close watch on team output, productivity levels, and the quality of customer conversations.
• Run regular coaching discussions, review calls, and assess performance to improve results.
• Lead outbound calling efforts to identify and qualify prospective customers.
• Make sure product demo sessions are arranged on time for the Business Development team.
• Monitor conversion numbers and push continuous improvement in team performance.
• Maintain CRM accuracy and ensure sales activity data is recorded properly.
• Work with the Sales and Marketing teams to strengthen lead quality and campaign performance.
• Compile daily MIS reports and share team performance updates with management.
• Spot process gaps and introduce better working practices.
• Manage customer escalations and support the team in progressing important opportunities.
• Help with hiring, onboarding, and training of new pre-sales executives.

Requirements

• 3 to 6 years of experience in pre-sales, inside sales, lead generation, or B2C sales.
• Hands-on experience with cold calling, qualifying leads, and scheduling product demos.
• Strong spoken and written communication skills in Tamil and English.
• Proven ability in leadership, coaching, and team management.
• Comfortable working with CRM systems and sales reporting tools.
• Ability to interpret performance data and use it to drive improvement.
• Good organizational skills and the ability to manage multiple stakeholders.
• Goal-driven mindset with the ability to work in a fast-paced environment.

Preferred Profile

• Background in the EdTech sector.
• Experience leading large outbound calling teams.
• Strong analytical and reporting capabilities.
• Understanding of sales KPIs and funnel management.
• Ability to train and develop high-performing teams.

Eligibility

Any graduate can apply.

Additional Information

Location: Chennai, India. The company is based in Urapakkam, Chennai, Tamil Nadu.

Compensation: INR 3,50,000 to 4,75,000 per year.

The source content mentions a Hindi & Telugu title, while the role details specify strong communication in Tamil and English.