Telesales Executive at Shree Ji Steel Private Limited

Company Overview

Shree Ji Steel Private Limited is a renowned manufacturer, trader, supplier, and exporter of high-grade steel products, serving sectors such as infrastructure, construction, engineering, manufacturing, fabrication, EPC, and various industrial domains both within India and internationally. Known for their commitment to quality, reliability, competitive pricing, and customer satisfaction, the company has formed enduring partnerships across the nation.

Role Summary

We are on the lookout for a driven Telesales Executive to join our sales team. This role involves generating new leads, converting inquiries into sales, nurturing client relationships, and consistently meeting monthly sales targets. The ideal candidate should be communicative, persuasive, and passionate about B2B sales.

Key Responsibilities

• Prospect and develop qualified leads through outbound calls, referrals, existing databases, and digital inquiries.
• Manage incoming customer queries and turn them into sales prospects.
• Understand client needs to suggest appropriate steel products.
• Ensure consistent follow-up with potential clients to enhance conversion rates.
• Meet daily call volumes, follow-up targets, and monthly sales goals.
• Build and sustain strong relationships with current and potential customers.
• Follow up on quotations, pending inquiries, and order confirmations for timely closure.
• Provide detailed product information, pricing, availability, delivery schedules, and order updates.
• Deliver top-tier customer service to promote repeat business and lasting relationships.
• Coordinate sales activities by preparing quotations and working with procurement, logistics, and operations for smooth order processing.
• Maintain thorough and updated records in the CRM including customer interactions, quotations, and sales progress.
• Generate daily call reports, sales statistics, and customer feedback summaries.
• Support marketing efforts and lead generation campaigns.

Candidate Requirements

• A graduate in any discipline (preferred).
• Between 1 to 3 years of relevant experience in telesales, inside sales, business development, telecalling, customer acquisition, or sales coordination.
• Excellent verbal communication skills in English, Hindi, and Bengali.
• Strong abilities in sales, negotiation, persuasion, and handling objections effectively.
• Capability to develop long-term customer relationships.
• Proficiency in MS Office (Excel, Word), Google Workspace, and CRM software.
• Excellent organizational, time-management, and follow-up skills.
• Self-driven, goal-oriented, and adept at working in a fast-paced environment.
• Positive mindset paired with strong interpersonal and problem-solving aptitude.

Compensation and Benefits

• Competitive fixed salary ranging between ₹14,000 to ₹18,000 per month with additional attractive monthly performance incentives.
• Provident Fund (PF) and Employee State Insurance (ESI).
• Health insurance coverage.
• Reimbursement for mobile phone expenses.
• Paid sick leave and holidays.
• Access to professional sales training programs.
• Opportunities for career advancement and promotions in a supportive and performance-focused work environment.

Work Schedule and Location

The position is based at Sector V, Salt Lake, Kolkata, requiring on-site presence. The working days are Monday through Saturday, during the day shift.