Telesales Executive

Key Responsibilities

• Comprehend customer travel needs to recommend fitting destinations and travel packages.
• Create personalized travel itineraries and provide accurate price quotations.
• Manage bookings involving flights, accommodations, tours, transfers, and supplementary services.
• Offer affordable travel options and clearly explain package features to clients.
• Respond to customer queries through phone calls, WhatsApp messages, emails, and face-to-face interactions.
• Ensure consistent follow-up to nurture strong client relationships.
• Collaborate effectively with the operations team, vendors, and suppliers to ensure seamless service delivery.
• Keep informed on the latest destination updates, promotional offers, and travel industry trends.
• Meet monthly sales objectives contributing to the growth of the company.
• Manage high-pressure situations during busy seasons and accommodate multiple client demands simultaneously.

Required Skills and Qualifications

• Proven abilities in sales and customer relationship management.
• Proficient communication skills in Tamil and English are preferred.
• Understanding of travel itinerary structuring and travel products.
• Capacity to multitask efficiently and work well under stress handling various clients.
• Comfortable utilizing computer programs, WhatsApp, and other online platforms.
• Detail-conscious with excellent organizational skills.