Telecalling Executive - Ayurveda Medicine Sales

About the Role

We are looking for a dedicated and customer-oriented Ayurveda Medicine Telesales Executive to promote and sell Ayurvedic healthcare products primarily through telephone communications. The role involves engaging potential and current customers to educate them about our Ayurveda products and wellness treatments, guiding product selection based on customer health needs, and driving monthly sales targets.

Primary Responsibilities

• Initiate and manage outbound calls to prospective and existing customers.
• Clearly communicate the benefits and uses of Ayurvedic products and wellness solutions.
• Assess customers' health concerns to recommend appropriate company products.
• Meet or surpass established monthly revenue goals through effective selling.
• Maintain customer relations by timely follow-ups and managing inquiries or complaints professionally.
• Keep detailed records of customer interactions, orders, and calls using CRM systems.
• Collaborate with logistics and customer service teams to ensure timely order processing and delivery.
• Continuously update knowledge on company offerings, promotions, and current trends in Ayurveda health and wellness.

Requirements and Skills

• Graduate in any field; possession of Bachelor of Ayurvedic Medicine and Surgery (BAMS) degree is preferred but not mandatory.
• Between 1 to 3 years' experience in telesales, telemarketing, or healthcare-related sales.
• Prior exposure to Ayurveda, herbal products, wellness, or pharmaceutical sales is advantageous.
• Strong communication and persuasion capabilities.
• Capability to perform under target-driven and fast-paced work environments.
• Proficiency in basic computer operations and familiarity with CRM software.
• Excellent sales and negotiation skills.
• Fluent verbal communication in Hindi and English; additional regional language skills are a bonus.
• Competence in customer relationship management, active listening, objection handling, and multitasking.

Compensation and Benefits

• Earn a fixed monthly salary supplemented with attractive incentives.
• Receive performance-based bonuses.
• Access to product and sales training focused on Ayurvedic healthcare items.
• Opportunity for professional growth within the company.

Working Conditions

• This is a full-time position requiring work six days per week.
• Shifts will be scheduled in accordance with business needs.