- Experience
- Any
- Salary
- INR 20,000 – INR 30,000 / month
- Openings
- 1
- Posted
- 4 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview and Responsibilities
This role involves actively making outbound calls to potential clients from company-provided contact lists to generate qualified leads that support the sales and business development teams. The candidate will explain the features and benefits of company products and services, follow up on inquiries to turn them into business prospects, and maintain accurate daily records of calls and lead progress.
Customer Relationship Management
The telecaller will be responsible for establishing and nurturing positive interactions with both existing and prospective customers, responding to their queries efficiently, collaborating with internal teams to fulfill customer needs, and relaying customer feedback and market insights back to management.
Sales Support and Market Insight
Additional duties include scheduling appointments and meetings for the sales team, aiding in promotional and business development efforts, coordinating with marketing and operations teams, gathering market intelligence on customer demands and competitor actions, identifying new business opportunities, and keeping customer databases current.
Language Requirements
Fluency in English and Hindi is essential. Proficiency in Malayalam is considered an advantage.