Telecaller - Admission Department
Talent Explorer University Learning Services
Mumbai, Maharashtra, India · Full Time
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- Experience
- Up to 2 yrs
- Salary
- INR 8,000 – INR 14,000 / month
- Openings
- 1
- Posted
- 8 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Open to graduates from any discipline. Both freshers and candidates with up to two years of relevant experience are encouraged to apply.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Talent Explorer University Learning Services is seeking motivated and eloquent Telecallers to be part of their Admission Department located at Kalyan West, Maharashtra. This role involves engaging prospective students through outbound calls, educating them about Online MBA and other higher education courses, and facilitating lead qualification for the Admission Counselors.
Key Responsibilities
- Initiate outbound communications with prospective student databases.
- Clearly convey information about various higher education programs offered by renowned universities.
- Elicit and comprehend student educational objectives and preferences.
- Generate leads and confirm their suitability for follow-up by admissions personnel.
- Schedule appointments and direct interested candidates to Admission Counselors.
- Maintain up-to-date call records and CRM data.
- Consistently follow up with prospects until successfully connected with counseling staff.
- Provide professional and accurate responses to basic inquiries.
- Meet daily telecalling and monthly lead generation benchmarks.
- Exhibit a positive and professional demeanor in all student interactions.
Candidate Profile and Skills
- Graduates from any discipline; fresh graduates encouraged to apply.
- Preferably 0 to 2 years’ experience in telecalling, customer service, BPO, sales, or education sectors.
- Proficient verbal communication capabilities in English; knowledge of Hindi and Marathi is an advantage.
- Confident, persuasive, and personable with strong interpersonal and attentive listening abilities.
- Basic familiarity with MS Office and Google Workspace applications.
- Comfort using and updating CRM systems; training will be provided.
- Ability to build rapport and convince prospective students effectively.
- Enthusiastic, positive mindset with eagerness to learn and grow.
Benefits and Work Environment
- Competitive salary commensurate with skills and interview performance.
- Incentives based on monthly performance.
- Opportunities for career advancement within the expanding EdTech sector.
- Professional onboarding training and ongoing development support.
- Collaborative, lively, and supportive workplace atmosphere.
Additional Details
Office Location: Office No. 604 & 605, 6th Floor, Chandulal Joshi Plaza, Opposite Kalyan Reservation Center, Kalyan West, Maharashtra - 421301
Working Hours: Monday to Saturday, 9:30 AM to 6:30 PM; Sunday off.
Interview Schedule: Monday to Saturday, 11:00 AM to 4:00 PM.
Application Instructions: Candidates are advised to submit their updated CV prior to attending the interview.
Contact: Phone: +91 8080935250 / +91 8080935253; Email: hr@talentexplorer.in; WhatsApp: +91 8080935253