K

Telecaller

KVS Financial Services

Hyderabad, Telangana, India · Full Time

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Experience
Up to 2 yrs
Salary
INR 15,000 – INR 20,000 / month
Openings
1
Posted
2 hours ago
Work mode
In office
Resume
Required to apply

Where you'll work

Job description

About the Role

KVS Financial Services is seeking a confident and driven Telecaller to join our legal services division. This position involves contacting potential clients, explaining our legal assistance offerings, managing inquiries, and arranging meetings with advocates.

Core Responsibilities

  • Initiate outbound calls to potential clients and leads.
  • Clearly describe our legal service options and respond to basic client questions.
  • Follow up with interested individuals through phone and WhatsApp communication.
  • Organize appointments and consultations with our advocacy team.
  • Keep accurate records of phone interactions and customer details.
  • Develop and maintain positive engagement with prospective clients.

Required Qualifications and Skills

  • Experience ranging from none (freshers welcome) up to two years in telecalling or customer service roles.
  • Proficient communication in Telugu with a fundamental understanding of English.
  • Capability to professionally manage and respond to customer objections.
  • Basic proficiency with computers and smartphone technology.
  • A positive outlook combined with a goal-driven approach.
  • Preferably some background in customer support or lead generation.

Additional Information

  • Working hours run from 9:30 AM to 7:00 PM.
  • This is a full-time position.
  • Compensation ranges from ₹15,000 to ₹20,000 monthly.
  • Training and ongoing support will be provided.
  • Applicants should be comfortable engaging clients over the phone.

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