Tele Sales Executive (Bengali Voice Process)

About the Role

iMarque Solutions (P) Ltd is hiring Tele Sales Executives for a Bengali voice process in Kolkata. The role is suited to candidates who can communicate confidently in Bengali and handle customer interactions across inbound and outbound calling. Immediate joining is preferred.

Role Overview

This position involves working from the office in Kolkata on rotational day shifts. The company is open to both freshers and experienced candidates, and encourages applicants who are comfortable with a customer-facing calling environment.

Eligibility and Hiring Criteria

• Graduates are eligible to apply.
• Undergraduates with at least 1 year of experience may also be considered.
• Both freshers and experienced candidates can apply.
• Applicants should be open to rotational shifts.
• Fluency in Bengali is mandatory.
• Good command of Hindi and Bengali is preferred for handling customer conversations.
• Immediate joiners will be given preference.

Responsibilities

The role focuses on managing customer calls efficiently and supporting users with their product- and service-related concerns.

• Handle inbound and outbound calls for customer support and tele sales activities.
• Resolve customer questions, requests, and issues through effective call handling.
• Provide complete end-to-end support to customers over the phone.
• Maintain a professional and solution-oriented approach during every interaction.
• Assist in meeting business objectives through effective customer communication.

Working Conditions

• Work mode: Work from office in Kolkata.
• Shift pattern: Rotational day shifts.
• Joining preference: Immediate joiners preferred.
• Compensation: CTC based on experience.

Perks and Benefits

• Gross salary
• Provident Fund (PF)
• ESIC
• Health benefits
• Incentives
• Growth opportunities within the organization

Additional Information

Interested candidates were asked to share their resume with the HR contact or connect by phone. The hiring communication mentioned a Bengali-speaking voice process opening in Kolkata.