Tele Counsellor

Role Overview

The Tele Counsellor position focuses on driving sales and lead conversion through proactive outreach and effective communication with prospective students and their guardians. This role supports admissions by handling inquiries, managing relationships, and contributing to digital marketing efforts that enhance brand presence and engagement.

Key Responsibilities

• Make outbound calls to potential students and parents from a curated database to present academic program options.
• Track and follow up with leads generated via digital marketing campaigns, social media platforms, and walk-in visits.
• Meet monthly admission goals by clearly conveying program advantages and addressing any concerns or objections.
• Maintain accurate CRM records detailing lead status, call results, and scheduled follow-ups using management systems like ExtraaEdge or TAB.
• Serve as the main contact for addressing inquiries to ensure a seamless and supportive experience for prospective students.
• Support the execution of local area marketing and digital campaigns to increase brand awareness.
• Manage and update content on social media channels, ensuring timely sharing of program details and promotional material.
• Respond promptly to digital inquiries received through WhatsApp, social media, or website channels to sustain high levels of engagement.

Eligibility

This role is suited for candidates interested in sales-oriented telecounselling with digital marketing collaboration. Specific eligibility criteria were not provided.