Team Member

Overview

The Team Member position is essential for the smooth operation and success of the restaurant. As part of Firehouse Subs, a brand dedicated to hearty and flavorful food, heartfelt service, and public safety, the team member supports these core values daily at the front lines of service.

Key Responsibilities

• Work efficiently in a high-paced work atmosphere.
• Gain and maintain extensive knowledge of the menu and products.
• Prepare customer orders accurately and responsibly.
• Engage professionally with guests, responding to inquiries and concerns effectively.
• Collaborate as an active team member within the workplace.
• Sincerely thank guests for their patronage.
• Contribute to Firehouse Subs® Public Safety Foundation fundraising efforts.
• Keep the work environment organized, well-stocked, and sanitary.
• Perform additional duties as assigned by management including cashier and cleaning tasks.
• Follow all food safety and workplace safety protocols to sustain a secure environment.
• Be physically capable of lifting items up to 50 pounds.

About Firehouse Subs

Firehouse Subs was established in 1994 in Jacksonville, Florida by former firefighters Chris Sorensen and Robin Sorensen and is founded on a legacy of community service and quality food. The brand emphasizes both generous food portions and dedication to public safety, donating over a million dollars annually to life-saving equipment through its nonprofit foundation. The company’s culture promotes hearty food, heartfelt service, and proactive community involvement.

Additional Information

This franchise is independently operated, and hiring decisions are finalized locally. Direct all employment questions to the franchise restaurant management, not the corporate office.