Talent Acquisition Subject Matter Expert

About the Role

This position is for a Talent Acquisition Senior Team Member (SME) focused on recruitment within the US geography. The role requires managing complex hiring processes, ensuring regulatory compliance, enhancing candidate experience, and mentoring team members. The work is based in Hyderabad and necessitates strict office presence with no remote or hybrid options, including night and rotational shifts aligned to US business hours.

Key Responsibilities

• Manage and oversee high-priority US-based recruitments across various functions and levels.
• Address escalations regarding sourcing, candidate evaluation, offers, and overall candidate experience.
• Maintain strict compliance with US labor laws, including EEO/OFCCP regulations.
• Perform quality audits of recruitment activities such as profile reviews, screenings, and offers.
• Provide mentorship and guidance to junior recruiters and coordinators on US recruitment best practices.
• Collaborate with hiring managers and HR business partners to design and implement effective hiring strategies.
• Lead initiatives for recruitment process standardization and continuous enhancement.
• Support data reporting and analysis to track US hiring metrics and trends.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related disciplines.
• Minimum five years of experience in Talent Acquisition or Recruitment Operations.
• Proven background in handling recruitment specific to the US market.
• Experience within BPO or shared services environments is preferred.

Skills and Competencies

• Deep understanding of the US recruitment lifecycle and legal compliance requirements.
• Strong communication and stakeholder management abilities.
• Advanced expertise in sourcing and screening candidates.
• Analytical skills with the ability to make data-driven decisions.
• Coaching and mentoring capabilities.
• Expertise in quality assurance and process improvement.

Tools and Systems

• Experience working with Applicant Tracking Systems such as Workday, Taleo, or SuccessFactors.
• Familiarity with ticketing tools like ServiceNow.
• Proficiency in LinkedIn Recruiter, various job boards, and sourcing platforms.

Stakeholder Interaction

• Engage with US-based Hiring Managers.
• Collaborate closely with HR Business Partners.
• Interact with candidates and external recruitment vendors.
• Coordinate with internal recruitment and operations teams.

Performance Metrics

• Track time-to-fill and time-to-submit recruitment cycles.
• Emphasize quality of hire and satisfaction of hiring managers.
• Ensure adherence to compliance regulations including EEO and OFCCP.
• Maintain high audit and quality scores.
• Monitor offer acceptance rates.
• Deliver recruitment process improvement projects.

Language Requirement

Fluency in English is mandatory.

Additional Information

The position requires candidates to work full-time from the Hyderabad office exclusively, covering night shifts aligned to US time zones and rotation as needed.

Essential Documentation

• Candidates must register to obtain an EPCN number via the TCS iBegin portal following the specified registration steps including selection of "BPO" as area of interest to generate the EP number starting with EP2025XXXX.
• Mandatory documents to bring include:
  • Registered EP ID
  • Completed TCS Online Application Form
  • Printed copy of updated resume
  • Two recent passport-size photographs
  • Original and two copies of government ID proofs such as Aadhaar Card or PAN Card

Eligibility Criteria

Applicants must have a minimum of 15 years of full-time education completed (equivalent to 10 + 2 + 3 years academic progression). Flexibility to work night and rotational shifts is essential.