Talent Acquisition Specialist II - Claims

Position Summary

In this remote full-time role, you will support claims recruitment as a Talent Acquisition Specialist II, taking a consultative approach to hiring. The position focuses on managing the end-to-end recruiting cycle, partnering closely with business leaders to clarify team needs, role expectations, and market conditions, and helping leaders understand the recruitment process. You will guide hiring strategy, align talent decisions with business priorities, and work with stakeholders through meetings and video conversations to build strong working relationships throughout the hiring journey.

Job Details

• Employment type: Full time
• Work arrangement: Remote
• Schedule: Monday through Friday, 8:00 AM to 5:00 PM ET
• Classification: Salary / exempt

Key Responsibilities

• Handle the complete recruiting cycle, including sourcing, building candidate pipelines, screening applicants, coordinating interviews, preparing offer letters, and supporting onboarding.
• Act as a subject matter resource for hiring managers by sharing market insight, talent availability information, and practical recruiting guidance.
• Partner with hiring leaders to shape recruiting strategy and establish service-level expectations, while strengthening working relationships.
• Manage offers from start to finish, including salary review, proposal development, negotiation, and final candidate closure.
• Use available data to guide daily recruiting actions, shape decisions, and support better hiring results.
• Maintain and continuously grow candidate pipelines.
• Build collaborative, service-oriented relationships with hiring managers and HR partners.
• Keep recruitment system records accurate and up to date to support compliance, data quality, and operational efficiency.
• Contribute to projects or lead smaller components of broader initiatives.
• Stay current on industry trends and continue building expertise through ongoing learning and professional development in talent acquisition.

Requirements

• High school diploma or equivalent.
• At least 2 years of talent acquisition experience with exposure to full-cycle recruiting, including candidate sourcing.
• Working knowledge of EEO guidelines.
• Familiarity with state and federal hiring and selection regulations.
• Understanding of effective recruiting methods and applicant tracking systems.
• Knowledge of talent acquisition best practices, procedures, and market trends.
• Strong organizational and planning abilities with careful attention to detail.
• Good time management and decision-making skills in a fast-paced setting.
• Ability to develop strong internal relationships and drive alignment across teams.
• Experience advising and influencing hiring managers and stakeholders as a trusted partner.
• Strong communication, negotiation, and objection-handling skills.
• Comfort using data to support recruiting activity and hiring decisions.

Preferred Qualifications

• Bachelor’s degree or equivalent in Business Administration, Human Resources Management, or a related field.
• Experience recruiting full cycle within the insurance industry and/or for claims adjuster roles.
• Experience using Workday ATS for candidate tracking, reporting, and management.
• HR certifications such as SHRM-CP or PHR.
• Cross-functional experience within Human Resources.
• Knowledge of Michigan No Fault reform.
• Familiarity with medical terminology and claims processing.
• Experience recruiting for training classes.

Work Environment

This role is set up for remote work from a home office for day-to-day responsibilities. Occasional travel may be required for meetings, collaborative work, or team-building activities if leadership specifies it. Remote arrangements remain subject to changes under the organization’s flexible work policy.

Compensation and Benefits

The annual pay range for this position is $60,000 to $75,000, and the role is also eligible for an annual company bonus incentive. Benefits are designed to support health, financial security, and professional growth.

Health and Wellness

• Medical coverage with multiple plan choices, including HSA-eligible options.
• Prescription medication coverage.
• Dental and vision insurance.
• Employee Assistance Program with confidential support services.

Financial Protection and Insurance

• Company-paid basic life insurance.
• Optional supplemental life insurance and dependent coverage.
• Short-term and long-term disability coverage.
• Optional critical illness, accident, and pet insurance.

Retirement and Savings

• 401(k) retirement plan.
• Automatic 3% deferral after eligibility, with employee contribution options from 1% to 50% of eligible earnings before or after tax.
• Company match of 50% on employee contributions up to 6% of pay, paid after year-end, with immediate vesting.
• Additional company contribution of 4% of pay each payroll period, vesting fully after 3 years of service.
• HSA and FSA options.

Time Off and Leave

• Accrual-based PTO that increases with tenure and becomes available after 90 days of employment.
• Full-time new hires receive up to 12 PTO days per year, with accrual starting from the hire date and possible additional PTO based on role and state or local rules.
• Part-time PTO is based on scheduled weekly hours and accrues at a minimum of 3 hours per month.
• Full-time employees receive 10 paid company holidays each year, plus 1 mental health day, 2 floating holidays, and 1 volunteer day.
• Part-time employees receive 8 paid company holidays each year, plus 1 mental health day and 2 floating holidays.
• Paid leave options include parental, bereavement, jury duty, and military leave.

Career Growth and Education

• Tuition assistance of up to $5,250 per year, with 80% covered by the employer.
• Professional certification support with 100% reimbursement for eligible programs.
• Opportunities for career advancement and ongoing development.

Additional Perks

• Complimentary AAA membership with roadside assistance and travel discounts.
• Adoption assistance program.

Additional Information

The posting is expected to stay open until July 10, 2026, though it may close earlier once a strong candidate pool has been identified. The organization serves more than 14 million members and customers across 14 states and 2 U.S. territories through its AAA, Meemic, and Fremont brands. It is the second largest AAA club in North America and continues to invest in technology, innovation, and a skilled workforce. The company emphasizes inclusion, belonging, and a welcoming environment for people from diverse backgrounds and viewpoints.

Important Notes

Pay is determined using a market-competitive philosophy that includes geographic differentials and other job-related factors. The listed salary range reflects the areas in which the organization operates and the final offer will depend on role-related considerations and job level. The statements in this posting describe the essential duties of the position but do not cover every possible task. Reasonable accommodations may be provided to qualified applicants as needed. The employer is an equal opportunity organization and considers all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Regular and reliable attendance is required. Employment offers are subject to background and drug screening based on the requirements of the role.