Talent Acquisition and People Happiness / Office Manager

Role Overview

The Talent Acquisition and People Happiness / Office Manager is responsible for managing the complete recruitment process across all companies within the group, ensuring the right talent is hired timely. This role also focuses on enhancing employee well-being by fostering a motivated, positive work culture and overseeing the daily office management to maintain an efficient work environment.

Primary Responsibilities

• Lead the entire recruitment lifecycle from job requisition to offer acceptance and onboarding for all group entities.
• Utilize job portals to source candidates and develop a robust talent pipeline aligned with current and future hiring demands.
• Screen resumes, conduct preliminary interviews, and organize subsequent technical and final interviews.
• Negotiate job offers and coordinate the issuance of offer letters and employment contracts in collaboration with HR.
• Monitor recruitment metrics such as time-to-fill, cost-effectiveness, and candidate pipeline health; provide group-wide hiring reports.
• Ensure recruitment activities adhere to UAE labour legislation and the organization's hiring policies.
• Design and implement employee engagement programs, including events, celebrations, and recognition initiatives throughout the group.
• Organize cultural and milestone celebrations such as Eid and National Day, promoting inclusiveness.
• Conduct employee satisfaction surveys and implement measures based on received feedback.
• Acknowledge employee milestones like birthdays and anniversaries.
• Serve as an internal contact point for employee inquiries and concerns, escalating critical matters to HR management.
• Create an inviting onboarding process featuring welcome kits and orientation sessions for new hires.
• Champion inclusive workplace culture across all group locations.
• Manage general office operations, ensuring smooth functioning and maintenance of facilities.
• Oversee office supplies, equipment, vendor coordination, and maintenance schedules.
• Arrange meeting room bookings, office events, and hospitality for visitors.
• Support compliance with health and safety standards within the office.
• Administer office budget and track spending related to office administration.
• Provide administrative assistance to management and staff as required.

Qualifications and Experience

• Bachelor's degree in Human Resources, Business Administration, or a related discipline.
• Preferred prior experience in a recruitment agency setting.
• At least five years of recruitment or HR experience, preferably across multiple companies or units.
• Competence in managing end-to-end recruitment processes.
• Experience with employee engagement and cultural initiatives is highly advantageous.
• Knowledge of UAE labour laws and visa/hiring procedures.
• Proficiency with MS Office and applicant tracking systems/job portals.
• English fluency required; Arabic language skills considered a plus.

Core Skills and Attributes

• Excellent interpersonal and communication skills, capable of building relationships at all organizational levels.
• Strong organizational capabilities to simultaneously manage recruitment, cultural programs, and office activities.
• Proactive and innovative approach to designing employee engagement and culture-building initiatives.
• Trustworthy and discreet in managing sensitive personnel information.
• Ability to work effectively with multiple companies and stakeholders.