SVP of Operations - Self Storage

Role overview

This senior leadership role sits with a fast-expanding commercial real estate owner and operator focused on mixed-asset properties. The SVP of Operations - Self Storage will lead the planning, rollout, and oversight of property management personnel, operating strategies, and portfolio initiatives that drive strong performance across the self storage business.

The position carries enterprise-level responsibility for operations across all locations, including property management, financial planning, product marketing, staff hiring and development, and day-to-day execution.

Core responsibilities

• Oversee the portfolio’s daily operations in a way that is both efficient and cost-conscious.
• Review and approve annual property budgets, ensuring they are completed on time and aligned with business goals.
• Track financial results across the portfolio and confirm that performance targets and budget expectations are being achieved.
• Monitor monthly operating results for each property and ensure management teams identify and correct variances early.
• Set the strategic direction for the portfolio and keep operating practices current with industry standards.
• Anticipate changes needed in the business and guide the management organization forward.
• Develop and strengthen the operations leadership team through strategic planning and performance management tied to broader company objectives.
• Build effective working relationships across company departments.
• Create and maintain a formal measurement and reporting framework to ensure standards are met and performance records are properly maintained.
• Manage direct reports, including hiring, termination, coaching, performance reviews, and information exchange with the team.
• Handle additional duties and special projects as assigned.

Financial accountability

• Review and approve expense submissions.
• Work with income, expense, and budget targets with a strong understanding of financial goals.
• Build budgets, monitor variances, and track financial performance for portfolio projects.
• Be accountable for delivering profit and/or operating targets across the portfolio.

Qualifications

• At least 10 years of experience in self storage property management or asset management.
• Eight or more years leading teams with direct responsibility for hiring, firing, coaching, and employee development.
• Proven experience building and managing operational budgets.
• Ability to earn buy-in and collaboration from staff, vendors, leadership, and other stakeholders.
• Strong leadership and people-development capability, along with the ability to present at a senior level.
• Excellent prioritization and organizational skills.
• Strong problem-solving ability, including identifying issues, analyzing data, and reaching sound conclusions.
• Effective verbal and written communication skills.
• Strong computer proficiency, including Microsoft Office.
• Valid driver’s license that must be maintained.
• Willingness and ability to travel up to 40% of the time.

Additional information

This is a full-time, onsite position based in the United States. Travel may be required for up to 40% of working time.