Support Specialist for Domínio Solutions (Fiscal, Accounting, or Payroll)

Position Overview

We are seeking a dedicated professional to develop their career in Accounting, Fiscal, or Payroll support within a leading technology company in this sector. Joining Thomson Reuters, you will be part of a team that blends intelligence, technology, and expert knowledge to provide reliable solutions that empower professionals to make confident decisions and manage their businesses effectively. Our specialists combine information, innovation, and insight to simplify complex issues in Tax, Foreign Trade, Accounting, and Legal markets, helping clients optimize decision-making.

Role Details

As a Fiscal, Accounting, or Payroll Support Technician/Analyst working with Domínio Solutions, you will support a comprehensive and integrated suite of technological systems designed for efficient and secure management tailored for accounting professionals.

Key Responsibilities

• Provide telephone support for modules related to Fiscal Writing, Accounting, and Payroll within the Domínio System.
• Ensure clear and accurate information is communicated to clients.
• Deliver support efficiently and resolve problems effectively.
• Understand the client journey and identify appropriate solutions for presented needs.
• Act as an intermediary for requests involving product changes and corrections.
• Uphold and promote the organization's values and behaviors.
• Continuously update knowledge regarding solution advancements and current legislation in your area.

Candidate Profile

• Residency in the Joinville region is essential.
• Currently enrolled or graduated in Accounting Sciences, Human Resources, Administration, or related fields.
• Experience interacting with clients or handling administrative duties.
• Ability to work towards targets and deliver results.

Differentiators

• Prior experience in Fiscal, Accounting, or Payroll domains.
• Familiarity with the Domínio System.