Student and Administration Support Assistant - Riyadh

About English Path

English Path is an expanding international language institution providing immersive English, French, and German language education across regions including the UK, Europe, North America, and the Middle East.

Role Overview

We seek an organized, dynamic, and customer-oriented individual to serve as the Onsite Student and Administrative Support Officer for our embedded English for Academic Purposes (EAP) college program. This position is based entirely on the host university campus and acts as the primary contact for student services, campus operations, and routine administrative duties.

Key Responsibilities

• Serve as the initial point of contact for student inquiries, ensuring a supportive and welcoming environment.
• Coordinate student onboarding and orientation activities to familiarize learners with campus facilities, systems, and program requirements.
• Support student well-being by identifying academic or pastoral issues and escalating them appropriately.
• Manage all student communications through emails, digital platforms, and cohort messaging channels.
• Maintain accurate attendance records and promptly identify students who may be at risk, reporting as needed.
• Keep comprehensive and up-to-date student files including attendance data, assessments, and program documents.
• Generate periodic administrative reports concerning student participation and overall program performance.
• Provide ongoing administrative assistance to teaching staff as required.
• Coordinate daily logistics of the program and liaise with campus personnel to ensure smooth operations.
• Manage preparation and booking of classrooms and educational materials.
• Assist in organizing student activities such as events, workshops, and enrichment programs.

Required Qualifications and Skills

• Possession of a bachelor's degree or a high school diploma combined with equivalent administrative and client-facing experience.
• Fluency in both Arabic and English, with professional proficiency in speaking and writing mandatory.
• Experience in administration, customer service, hospitality, or student services is necessary; exposure to educational or training environments is advantageous but not required.

Additional Information

• This role requires full-time onsite presence at the host university campus in Riyadh.
• Commitment to safeguarding and promoting the welfare of young people and vulnerable adults is essential.
• The successful candidate will undergo background checks relevant to the safeguarding policy.