Strategy & Special Projects Associate - CEO's Office

About Sama

Sama is a nonprofit affiliated with NavGurukul focused on closing the digital gap by repurposing end-of-life laptops. We collaborate with partners to collect, refurbish, and redistribute devices to underserved women and youth, facilitating access to education, jobs, and digital skills while minimizing electronic waste.

As Sama expands nationwide, it is establishing robust systems, partnerships, and operational excellence to maximize impact. The CEO's Office is pivotal in advancing strategic priorities, enabling cross-functional execution, and scaling organizational capabilities.

Role Overview

We seek a Strategy & Special Projects Associate to work closely with the CEO's Office on key projects spanning operations, partnerships, technology, and organizational strategy. This role suits individuals who enjoy tackling complex challenges through systems thinking and cross-team collaboration.

Key Responsibilities

• Support critical initiatives led by the CEO's Office, coordinating efforts from concept through implementation.
• Conduct research, analyze issues, and propose effective solutions to operational challenges.
• Design and enhance scalable processes, standard operating procedures, and documentation.
• Develop and refine operational workflows across logistics, partnerships, and internal functions.
• Identify automation opportunities leveraging AI and digital tools to streamline repetitive tasks.
• Create dashboards and tracking mechanisms that enhance transparency and decision-making.
• Gather, organize, and analyze operational data to generate actionable insights.
• Produce reports, presentations, and briefing notes for leadership review.
• Facilitate coordination between operations, partnerships, technology, and program teams, ensuring seamless communication and accountability.
• Lead special initiatives that fall outside traditional team boundaries, promoting experimentation and continuous improvement.
• Assist in organizational planning, strategic discussions, and dynamic execution as priorities evolve.

Candidate Profile

• Ideal for fresh graduates or professionals with up to two years of experience.
• Strong analytical mindset with structured problem-solving skills.
• Excellent verbal and written communication capabilities, including precise documentation.
• Highly curious, eager to learn rapidly and take initiative without awaiting instructions.
• Comfortable navigating diverse functions including operations, technology, partnerships, and strategy.
• Proactive ownership mentality with a bias toward action and results.
• Digitally proficient with interest in AI, automation, and operational excellence tools such as Google Workspace, spreadsheets, and Notion.
• Capable of thriving in a fast-paced environment demanding high accountability.

Growth & Learning Opportunities

• Collaborate directly with the CEO and senior leadership team.
• Gain multifaceted exposure in strategy formulation, operational management, partnership development, and organization building.
• Learn how a social enterprise rapidly scales systems and execution.
• Develop competencies in project management, technology utilization, operations refinement, and leadership.
• Manage impactful projects from the outset, shaping the organization's future.

Why Join Sama?

Joining Sama means engaging in work that reduces the digital divide while minimizing e-waste impact. You will collaborate with a mission-driven team, exercise autonomy to innovate, and enhance lives by creating access for thousands of learners nationwide. The supportive environment promotes experimentation, learning, and meaningful contribution to a scaling social enterprise.

Location and Travel

This is a remote-first position with approximately 30% travel required to partner sites, warehouses, and key meetings.