Strategic Account Executive - South Africa

About GitLab

GitLab serves as an intelligent orchestration platform enabling DevSecOps, helping organizations boost developer productivity, improve operational workflows, minimize security and compliance risks, and accelerate digital transformation initiatives. Trusted globally, GitLab counts over 50 million registered users and caters to more than half of the Fortune 100 companies to deliver secure, faster software deployment.

Our culture embraces artificial intelligence as a key productivity enhancer, with every team member expected to integrate AI into daily tasks to foster efficiency and innovation. At GitLab, career growth is rapid, innovation is encouraged, and every individual’s input is esteemed. We maintain a high-performance environment anchored in strong values and continuous learning, empowering employees to collaborate with industry leaders and address complex challenges in software development.

Primary Responsibilities

• Manage and support GitLab’s strategic large clients and prospects in South Africa, ensuring successful engagement.
• Lead and guide accounts during both pre-sale and post-sale phases to align with client needs.
• Conduct proactive sales operations such as prospecting and opportunity development within substantial and strategic accounts.
• Drive product rollout and adoption by coordinating closely with sales and support teams for effective account management.
• Represent customer feedback by contributing ideas to GitLab’s public product issue tracker.
• Collaborate with strategic channel partners to generate qualified leads and attract new clientele.
• Stay informed about industry trends and competitor positions to enhance strategic sales efforts.
• Prepare regular activity reports and sales forecasts for management review.
• Analyze win/loss scenarios to identify root causes and share insights with account managers, marketing, and technical teams.
• Assist sales leadership in communicating customer requirements to product managers and technical support staff.
• Apply consultative sales methods to discuss business challenges with prospects and develop tailored sales proposals or presentations.
• Formulate detailed account plans based on the specific business needs of clients.
• Partner with the marketing team to develop and execute marketing strategies.

Job Requirements

• Genuine commitment to ensuring customers derive maximum value from their investments in GitLab.
• Strong capability to manage and maintain control over key accounts.
• Ability to operate independently on sophisticated projects with minimal supervision.
• Proven success selling to large enterprises.
• Expertise in leveraging established relationships and employing effective sales tactics.
• Excellent skills in negotiation, presentation, and closing deals.
• Preferred familiarity with Git, software development tools, and application lifecycle management.
• Alignment with GitLab’s core values and working principles.
• Proficiency in using GitLab tools.
• Willingness to travel as necessary in adherence to company travel policies.

Additional Information

We encourage candidates who may not fulfill every requirement but possess the motivation to contribute, to apply. GitLab fosters an inclusive environment and prioritizes equal opportunity employment regardless of diverse backgrounds or protected statuses. We recognize the confidence gap and support applications from underrepresented groups regardless of exact qualifications.

Employee Benefits

• Comprehensive benefits supporting health, financial security, and overall well-being.
• Flexible paid time off policy.
• Participation in Team Member Resource Groups.
• Equity compensation alongside an employee stock purchase program.
• Access to growth and professional development funds.
• Parental leave provisions.

Country Specific Hiring Guidance

GitLab hires globally for remote roles but may have specific location eligibility criteria for some positions. Our Talent Acquisition team is available to clarify location-related queries during the recruitment process. Privacy is respected throughout the process per our Recruitment Privacy Policy.

Equal Opportunity Statement

GitLab is committed to maintaining a workplace free of discrimination and harassment, ensuring merit-based employment decisions irrespective of personal characteristics or protected status. Reasonable accommodations for disabilities or special needs can be requested during recruitment.