Store Services and Compliance Officer

Role overview

Woolworths Group is seeking a Store Services and Compliance Officer based in Mount Sheridan, Queensland, Australia. This position works closely with the store leadership team to help maintain compliance across key areas such as payroll and food safety. The role is designed to spot issues early, support rapid fixes, and make sure store requirements are met consistently.

This position is especially important as a first point of contact for payroll-related guidance, so strong communication and the ability to connect colleagues with the right support are essential.

Working arrangement

The roster shown for this role runs from Monday to Sunday, 7:00 AM to 3:30 PM. The position also offers the possibility of a four-day work week, depending on personal needs and business requirements, to support work-life balance.

Key responsibilities

• Help create a store environment that delivers a strong experience for customers both in-store and online.
• Coach and assist the store leadership team in keeping the store safe and compliant.
• Work effectively with people from different backgrounds in a busy, constantly changing setting while building practical experience.
• Support the store leadership team with recruitment, training, and payroll activities to help maintain a team-first culture.

What you should bring

• The ability to lead by example and demonstrate customer-focused behaviours based on Acknowledge, Care and Thank.
• A strong commitment to safety for both team members and customers by following correct store processes.
• Interest in learning the day-to-day operations of a supermarket so you can provide strong support to the store team.
• Good collaboration skills and the ability to work well with others to achieve strong results.
• Awareness of your own leadership style and a desire to grow into future leadership roles.
• Understanding of the value of working across stores to help deliver a positive shopping experience.
• A curious mindset and willingness to keep developing skills and capabilities for the next stage of your career.

Benefits and perks

• A welcoming and inclusive team culture where you can be yourself while helping customers have a consistently positive shopping experience.
• Access to a four-day work week option to help support a healthy balance between work and personal life.
• Team perks and benefits across well-known Woolworths Group brands.
• Career growth through the Stores Leadership Pathway, with learning built through exposure, experience, and development opportunities.
• Discounts through the Everyday Rewards Program.
• 24/7 support through the Sonder app for employees and their families.
• Paid parental leave for primary carers, plus access to Grace Papers resources for balancing family and work.

About Woolworths Group

Woolworths Group is part of a workforce of more than 200,000 people, united by the purpose of creating better experiences together for a better tomorrow. The company supports new ideas, bold commitments, and improved ways to meet the food and everyday needs of more than 24 million customers each week. It also promotes a flexible, caring culture that encourages people to grow their careers and make a meaningful impact.

Inclusion and accessibility

Woolworths Group values diversity, equity, inclusion, and belonging, and aims to provide a workplace where everyone can contribute, thrive, and reach their potential. Candidates are encouraged to apply and can mention any support or adjustments needed during the hiring process.

Additional information

The role emphasizes strong communication, teamwork, customer focus, safety awareness, learning agility, and a desire to develop leadership capability. No stipend or salary amount was specified in the source.