Store Manager - Manawa Bay Factory Outlet, Auckland

About the Role

We seek a seasoned retail leader to uphold exceptional standards both personally and within their team at the Manawa Bay Factory Outlet store, located in Auckland, New Zealand. The successful candidate will confidently represent themselves and the store at a high standard while efficiently supporting a diverse customer base and key partners.

Key Responsibilities

• Lead, motivate, and manage the store team to meet and exceed KPIs, sales goals, and deliver an outstanding customer experience.
• Own full accountability for the store's commercial success, ensuring all team members understand performance metrics, data insights, targets, and action plans.
• Analyze store performance data critically to challenge existing processes and identify areas for enhancement.
• Address identified improvement opportunities to maximize commercial impact, collaborating with the District Manager and retail support teams as required.
• Continuously improve sales, productivity, and profitability by finding and implementing ways to boost efficiency.
• Model excellent customer service by leading sales efforts on the floor and maximizing selling time.
• Work closely with the District Manager to identify and nurture high-potential team members for advancement within the Retail Field Career Ladder.
• Provide ongoing training and coaching to staff to enhance KPI achievements and deepen brand knowledge and awareness.
• Manage all retail store operations effectively, fostering team skill development and active participation.
• Ensure consistent execution and maintenance of Visual Merchandising and In-Store Communication standards through effective team coordination.
• Oversee inventory processing and ensure smooth stock-to-floor workflows with team input.
• Collaborate with internal stakeholders and brand partners to maintain professional and supportive department-level cooperation.

Candidate Profile

The ideal candidate will have a commercially-focused mindset and a robust background in retail leadership, demonstrating a history of guiding teams to achieve budgeted sales targets. A motivated, energetic, results-oriented attitude is essential, along with a passion for people and products. Confidence in managing fast-paced, high-visibility retail environments, conducting store tours, and engaging with brand leaders and stakeholders is important.

Desirable Experience

• Previous experience as a Retail Store Manager for a global men’s or women’s brand, preferably in the sporting goods sector.
• Demonstrated leadership experience in coaching and mentoring teams to achieve success.

Compensation and Benefits

We offer a competitive annual salary, performance-based retail bonuses, and access to adidas employee benefits.

Equal Opportunity Employer

adidas values diversity and fosters an inclusive workplace culture that supports individual expression. Discrimination or harassment of any kind is not tolerated. We welcome applicants from all backgrounds.