Store Manager - Liffey Valley

Role overview

This position leads the store’s commercial performance, customer experience, and operational standards. As the store’s brand representative, you will guide a team that includes an assistant manager, supervisors, and sales assistants, helping them create memorable experiences for customers while keeping the store aligned with business goals.

Key responsibilities

You will be accountable for sales delivery, KPI achievement, and day-to-day store leadership. The role calls for strong retail presence, confident communication, and the ability to build a high-accountability culture while developing team capability and succession.

• Lead and energise the in-store team each day so targets are met and exceeded, while modelling excellent customer service.
• Maintain a strong presence on the shop floor and ensure back-of-house processes support smooth commercial execution.
• Coach, mentor, and develop team members with support from regional leadership, helping them realise their potential and progress into future roles.
• Act as a dependable partner for managers across the division and help create alignment across the wider region.
• Use data and business insight to spot trends, identify root causes, and take action to improve results.
• Translate local, regional, and wider business priorities into clear store execution.

Candidate profile

The ideal candidate is an inspiring retail leader with a proven record of managing larger teams, delivering results, and building trust and engagement. Experience with a recognised brand or desirable consumer products retail is preferred, and this opportunity may suit a senior supervisor or assistant manager ready for the next step.

• Strong experience in improving store sales and profitability.
• A genuine commitment to outstanding customer service.
• Ability to lead, coach, and influence a high-performing team.
• Comfort using data to identify issues, trends, and opportunities for action.
• Adaptability and flexibility in response to changing business needs.
• A positive, energetic attitude with enthusiasm for the product and brand values.
• Professional presentation and an interest in retail and desirable products.

Benefits and rewards

• Highly competitive salary.
• Monthly bonus of 10% when sales targets are reached, with the potential to earn 20% when stretch targets are achieved.
• Generous annual jewellery uniform allowance.
• Generous employee discount.
• Access to an online benefits platform with retail, hospitality, and entertainment discounts.
• Support through Retail Trust for wellbeing, financial guidance, legal help, and more.
• Parties, incentives, and gifts throughout the year.

Recruitment and equal opportunity notes

The hiring process is designed to be open, transparent, and fair, giving candidates an equal chance to show their skills and experience. Applicants are encouraged not to include identity-related details such as a photo, marital status, or age. If interview adjustments are needed, candidates should make this known as early as possible.

About the employer

The company is a global jewellery brand known for designing, crafting, and marketing accessible luxury pieces made from high-quality materials. Its jewellery is sold across more than 100 countries through thousands of stores and points of sale, and the business is headquartered in Copenhagen, Denmark. The organisation uses recycled silver and gold, has a strong sustainability focus, and has committed to cutting greenhouse gas emissions across its value chain by 2030.

Additional company information

The business operates at significant global scale, with more than 37,000 employees worldwide and revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. It is listed on the Nasdaq Copenhagen stock exchange.