Store Manager - Home

About the Company

Majid Al Futtaim Holding is a major developer and operator across shopping malls, retail, communities, and entertainment in the Middle East, North Africa, and Central Asia. The group employs more than 43,000 people, generates revenues exceeding US$ 11 billion, and operates in 18 countries. Its portfolio includes well-known names such as Mall of the Emirates, Carrefour, All Saints, Lego, City Centre, Abercrombie & Fitch, and Vox Cinemas. The organisation is driven by the goal of creating great moments for everyone, every day.

Role Overview

The Store Manager will lead the Home store within MAF Lifestyle operations, taking full ownership of day-to-day store performance and workforce management. The position focuses on delivering sales results, strengthening profitability, protecting brand and company standards, and ensuring customers receive an excellent shopping experience aligned with wider business objectives.

Key Responsibilities

• Maintain consistently high customer service standards across the entire store team.
• Develop fresh ideas to bring in new shoppers, increase footfall, and improve store profitability.
• Monitor brand performance by reviewing stock levels, identifying top-selling items and slow-moving inventory, and converting insights into actions that lift sales.
• Ensure team compliance with company rules, procedures, and standards relating to funds, property, staff practices, security, sales processes, and record keeping.
• Coach, train, and support store employees to improve service quality, product and brand knowledge, and their overall understanding of retail operations.
• Follow all health and safety, security, and compliance requirements, and escalate concerns to the relevant compliance team without delay.
• Plan and oversee store processes such as cash management, stockroom operations, and stock count administration.
• Share practical analysis and feedback with Operations, Buying, and Planning teams on products, assortment, pricing, competitor activity, and business opportunities.

Requirements

• 4 to 5 years of industry experience, including a managerial background.
• Demonstrated success in improving business performance and achieving results.
• Strong understanding of key customer groups and the ability to help the team recognise and serve them effectively.
• Ability to identify critical issues early and involve the right stakeholders so decisions are made on time.
• Confidence in making tough decisions and knowing when to decide independently versus escalating.

What We Offer

• The opportunity to join a company with a strong regional legacy built over 27 years.
• A positive and friendly workplace where teams share enthusiasm for the future.
• Collaboration with more than 50,000 diverse and talented colleagues guided by a leadership model.

Additional Information

This is a full-time, on-site position based in Dubai, United Arab Emirates. No internship duration, start date, application deadline, salary, or number of openings was specified.