Store Manager - Cork Patrick Street (12-Month Fixed Term Contract, Full-Time)

About the Role

We are seeking a proactive and results-oriented Store Manager to lead the team at our Cork Patrick Street location on a 12-month fixed term contract. As a key representative of the brand, you will be responsible for the store’s overall commercial performance, overseeing the assistant manager, supervisors, and sales assistants to create memorable experiences for customers through exceptional service.

Key Responsibilities

• Motivate and support the in-store team daily to meet and exceed sales targets, maximizing opportunities to achieve KPIs.
• Maintain a strong retail floor presence, ensure excellent customer service, and manage back-of-house operations effectively to drive sales success.
• Become a product expert on our handcrafted luxury jewellery through comprehensive training and guide the team to reach their full potential with support from the regional sales manager.

Candidate Profile

The ideal candidate will be a capable leader and team player passionate about delivering an outstanding in-store experience. Previous experience in leadership roles within reputable retail or consumer brands is preferred. Candidates currently working as senior supervisors or assistant managers seeking advancement are encouraged to apply. You should demonstrate our core values of dreaming, daring, caring, and delivering.

• Proven success in driving sales and store profitability.
• Strong commitment to fostering a culture of exceptional customer service.
• Ability to interpret and implement local and global business strategies to meet store and regional goals.
• Competence in analyzing data to identify trends and initiate corrective actions.
• Excellent communication skills to coach and develop a high-performing team.
• Flexibility and adaptability to evolving business requirements.
• Positive attitude with enthusiasm for our products and company values.
• Well-groomed appearance with an interest in luxury retail products.

Benefits and Rewards

• Competitive salary with potential for monthly bonuses: 10% for meeting sales targets, up to 20% for exceeding stretch goals.
• Annual jewellery uniform allowance to personalize your style.
• Generous employee discounts on products.
• Access to an online benefits platform offering discounts in retail, hospitality, and entertainment.
• Free wellness and support services for you and your family through Retail Trust, covering health, financial, and legal advice.
• Seasonal parties, incentives, and gifts throughout the year.

Additional Information

Pandora is proud to be recognized as one of the Sunday Times ‘Best Places to Work 2023’ in the UK among very large employers. Our recruitment process is transparent, promoting fairness and equal opportunity. Applicants are encouraged not to include personal identity details such as photos, age, or marital status. Reasonable adjustments can be arranged during interviews upon request.

Company Overview

Pandora is the world’s largest jewellery brand specializing in accessible luxury products crafted from recycled silver and gold. Operating in over 100 countries with more than 2,700 concept stores worldwide, Pandora employs 37,000 people globally. Headquartered in Copenhagen, Denmark, Pandora is committed to sustainability with goals to halve greenhouse gas emissions across its value chain by 2030. The company is listed on Nasdaq Copenhagen and reported revenue of EUR 4.2 billion in 2024.