State Credit Manager - Ajmer

Role Overview

This position sits within the risk function of Aditya Birla Finance Limited, the lending business of Aditya Birla Financial Services Group. The role is centered on credit appraisal, portfolio oversight, underwriting quality, and risk control for the Small Ticket Secured Lending (STSL) business in the Ajmer region.

Business Context

Aditya Birla Finance Limited provides lending and financing solutions across capital markets, corporate and trade finance, commercial real estate, and mortgages. The company is among India’s top 10 NBFCs and has built a strong balance sheet of INR 45,000 Cr+ through its secured lending businesses. It has also expanded into STSL to serve small businesses and individuals through customized secured products designed for medium- to long-term working capital needs.

Job Context

The risk team evaluates the creditworthiness of business entities and individual borrowers by assessing both quantitative and qualitative inputs such as credibility, business size, personal earnings, capital adequacy, liquidity, and management strength. This position requires close coordination with business teams to ensure fast, well-controlled credit decisions in a competitive market.

Key Challenges

• Securing complete data and documentation for detailed credit appraisal, especially where proposal structures vary based on customer profile, product type, and regulatory needs.
• Building a strong working relationship with sales teams to obtain accurate customer information and reduce risk exposure.
• Maintaining quick turnaround times for credit approvals in a fast-moving and competitive environment.
• Staying updated on market, regulatory, and product changes to improve customer engagement and reduce credit or operational risk.
• Monitoring pending documentation closely so that credit and customer risks are contained and irregularities are resolved promptly.

Key Result Areas

• Portfolio management: review and monitor the regional portfolio regularly, identify areas needing immediate management attention, and ensure the portfolio remains aligned to the approved mandate. Key measures include delinquency, bounce rates, loss numbers, RCR, and file quality scores.
• Business and financial management: align capacity planning to business requirements, assess credit/process-related risks, review bureau, rating agency, and collection inputs, and conduct periodic stress tests—especially in markets with sharp real-estate price changes.
• Customer focus: make decisions in line with management direction while keeping customer impact in mind, improve efficiency so decisions happen within defined timelines, and understand salaried and self-employed market behavior in tier 3 and tier 4 STSL markets.
• People and team management: train teams on policy and underwriting standards, supervise direct reports through regular engagement on portfolio performance and controls, work closely with business and allied teams, manage a team of 10+ risk managers, and mentor 3–4 mid-level managers.
• Productivity improvement: drive file productivity and manage output as a key deliverable, with monthly file volumes serving as a major quality benchmark, and lead initiatives that raise productivity at every level.
• Process and quality improvement: monitor PDD movement, implement process efficiency and quality enhancements, drive cost reduction measures, define underwriting standards and processes in line with ROC-approved guidelines, and maintain process adherence through audit ratings, FTR scores, and TAT targets.

Direct Report Purpose

The Credit Manager / Area Credit Manager should ensure smooth movement of STSL proposals in the region, support ongoing improvements in credit approval flow, coordinate with relationship managers, mid-office teams, clients, and external agencies, and help secure the financed amount while ensuring timely regularization of any margin shortfall.

Required Profile

This role calls for strong analytical ability, sound evaluation skills, sharp attention to detail, and confident decision-making. The preferred qualification is Chartered Accountant or MBA, with 8 to 10 years of experience in credit and risk roles within banks or NBFCs.

Additional Requirements

• Strong exposure to mortgage-backed products in the self-employed segment, along with hands-on underwriting experience.
• Experience across multiple geographies and familiarity with location-specific considerations.
• Ability to take a holistic view and identify patterns from different actions and outcomes.
• Comfort with numbers, balance sheets, customer business models, and process understanding.
• Structured, meticulous, and capable of performing under pressure.
• Good analytical, logical, and communication skills.
• High resilience, energy, initiative, integrity, and ethical conduct.
• Results-oriented mindset.

Candidate Fit

Suitable candidates will be experienced credit and risk professionals who can manage secured lending portfolios, work with sales and operations teams, and lead teams while protecting asset quality and improving process efficiency.