Q
Sr. CRM Operations Manager - SalesForce CRM | Deal Desk
Kolkata, West Bengal, India · Full Time
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- Experience
- 5–8 yrs
- Salary
- INR 800,000 – INR 1,200,000 / year
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Any graduate
- Resume
- Required to apply
Where you'll work
Job description
About the Role
This role focuses on managing CRM and commercial operations for the APJ region. The position brings together Salesforce CRM oversight, partner operations, deal desk coordination, and licensing support.
Key Responsibilities
- Oversee Salesforce CRM, partner operations, deal desk activities, and licensing processes across the APJ region.
- Maintain CRM records and ensure data quality and operational accuracy.
- Prepare and support quotations as part of the sales operations workflow.
- Process purchase orders and coordinate related documentation.
- Provide day-to-day support to partners and internal stakeholders.
Working Schedule
The working days are Monday to Friday, with operating hours from 6:30 AM to 2:30 PM IST.
Experience and Skills
Candidates should have 5 to 8 years of relevant experience and strong Excel capabilities. Prior exposure to Salesforce CRM, deal desk processes, sales operations, partner support, and licensing operations will be important for success in this role.
Eligibility
Any graduate may apply for this position.