Specialist I, Instructional Designer

About the Role

Join Teladoc Health as we pioneer advancements in virtual healthcare services. This role empowers you to bring your authentic self to work, supporting millions in leading healthier lives through innovative learning experiences.

As a Specialist I, Instructional Designer, you will contribute to crafting engaging educational solutions spanning e-learning, documentation, and instructor-led training. Your efforts will ensure high-quality learning experiences by applying core concepts of instructional design, adult learning, and visual design under guidance from colleagues and key stakeholders.

Key Responsibilities

• Partner with team members to create compelling, effective training materials that promote learner engagement and success.
• Foster a collaborative, quality-focused environment to enhance comprehensive learning programs.
• Collaborate with subject matter experts and internal teams to collect content and support the training development process.
• Assist in the production of diverse training formats including instructor-led, virtual sessions, self-paced online courses, and hybrid models.
• Create interactive training content in multiple formats, ensuring dynamic and user-friendly delivery.
• Implement instructional design methodologies to aid in content creation, storyboard development, and curriculum refreshes.
• Utilize tools such as Articulate 360, Adobe, Camtasia, Vyond, or similar software to develop learning assets.
• Produce clear, stepwise tutorials and learner assistance materials keeping the end user at the forefront.
• Provide support related to Learning Management System tasks including course setup, testing, uploads, and learner assistance as required.
• Maintain meticulous attention to detail and uphold high standards in content quality.
• Conduct training sessions and trial new curriculum materials when necessary.
• Stay informed about advances in learning technologies and instructional design best practices and share insights with the team.

Qualifications

• Bachelor’s degree is mandatory.
• Minimum two years’ experience in instructional design, educational development, or related fields.
• Proficiency in e-learning content development platforms such as Articulate 360, Adobe Creative Suite, Camtasia, Vyond, or equivalents.
• Hands-on experience managing and supporting Learning Management Systems.
• Understanding of instructional design workflows including storyboarding, content creation, delivery, and learner support.
• Knowledge of adult learning concepts and instructional design principles.
• Ability to juggle multiple projects and priorities effectively, with occasional guidance.
• Strong collaborative abilities and excellent written and verbal communication skills.
• Capable of working both independently and within teams in a fast-paced, adaptive environment.
• Familiarity with Microsoft Office suite.

Preferred

• Experience within healthcare or other heavily regulated industries is advantageous.

Compensation and Benefits

Salary range for this full-time role is between $60,000 and $70,000 annually. Beyond base pay, this position qualifies for performance-based bonuses and a comprehensive benefits package, contingent upon eligibility.

Teladoc Health offers a Flexible Vacation Policy designed to support rest and personal time, requiring prior managerial approval. Additionally, 80 hours of Paid Sick, Safe, and Caregiver Leave are provided annually for full-time employees, with further details available for part-time roles upon inquiry.

Recruitment and Legal Information

The hiring process includes identity and credential verification, interviews, and background checks to ensure authenticity. Misrepresentation may lead to disqualification.

This position requires candidates to be authorized to work in the United States without employer-sponsored visas now or in the future; visa sponsorship is not offered.

Why Work at Teladoc Health?

• Be part of a transformative health technology company committed to improving healthcare access and outcomes.
• Engage in personal and professional growth opportunities within a dynamic and supportive culture.
• Contribute your unique perspectives within a diverse and inclusive community that values innovation.
• Benefit from an inclusive package of programs designed around employee and family needs.

Diversity and Privacy Commitment

Teladoc Health is an Equal Opportunity Employer, prohibiting discrimination of any kind and fostering an inclusive environment. The company collects and processes personal data responsibly compliant with data privacy laws such as the California Consumer Privacy Act, ensuring confidentiality and security of your information.