Specialist, Employee Relations

About the role

IAG is a major general insurance organisation across Australia and New Zealand, focused on helping people feel safer and making insurance more accessible. In this position, you will act as a specialist employee relations partner, providing compliant, trusted guidance to P&C, leaders, and their teams. The role is designed to help employees perform well by supporting a safe, inclusive workplace and by strengthening policies and processes that align with IAG’s purpose and strategic goals.

This is a 12-month fixed-term, full-time position based across multiple locations in New Zealand.

What you'll do

• Advise P&C, leaders, and their teams on employee relations matters within agreed service levels, while staying aligned with policy, procedure, and legal requirements.
• Support the rollout of employee relations initiatives, including training that builds leader capability and addresses emerging workplace trends.
• Partner with the ER Lead and ER Advisors on complex and escalated casework.
• Carry out P&C due diligence and integration work.
• Work with the internal employment law team to escalate matters and obtain legal guidance where needed.
• Contribute to the people-related elements of business-led projects.
• Help identify and manage risk by partnering with P&C and business leaders on employee relations issues.
• Handle claims and represent IAG in mediation and before the Employment Relations Authority.
• Track external developments, including legislation, case law, and regulation, to maintain a current and compliant employee relations approach.
• Build and maintain strong relationships with internal and external stakeholders, including unions.

What you'll bring

• Between 5 and 8+ years of experience in employee relations or employment law, ideally in a complex commercial environment.
• The ability to turn technical employee relations issues into practical, clear advice.
• Experience advising on people aspects of transactions and business projects.
• Confidence working independently while also contributing as part of a high-performing team.
• A strategic approach that anticipates issues and addresses them early.
• The confidence to challenge constructively and influence stakeholders.
• Experience coaching leaders and HR professionals on employee relations matters.
• A strong habit of staying current with external changes and applying them internally.
• Ability to collaborate across functions and the wider group to reach shared solutions.
• Strong mediation capability.

What we offer

• Employer KiwiSaver contribution of 4.5%, plus life insurance as standard.
• 20 days of annual leave and 5 extra MyLeave days for what matters to you.
• Flexible working options, including work-from-home support through myFlex.
• Up to 50% discount on personal insurance, including home and motor cover.
• An annual health and wellbeing payment of $500.
• 14 weeks of paid parental leave.
• Access to LinkedIn Learning, IAG Academy, study support, and secondment opportunities.

Additional information

Employment type eligibility criteria apply. Applications close on Sunday 5 July 2026 at 11:59 PM AEDT.

Adjustments & support

If you need any support or workplace adjustments to take part fairly in the recruitment process, you can contact careers@iag.co.nz for a confidential discussion.

About IAG

Working at IAG means joining a purpose-led organisation that values connection, belonging, and meaningful impact. The company is committed to creating opportunities for career growth, supporting community connection, and recognising the unique perspectives shaped by different life experiences, cultures, and passions. IAG also acknowledges Tāngata Whenua in Aotearoa and supports Māori prosperity and wellbeing through He Rautaki Māori, its Māori Strategy.