Solutions Engineer

About Verkada

Verkada is revolutionizing safety for organizations with an integrated AI-driven platform that encompasses video security, access control, air quality sensors, alarms, intercoms, and visitor management. With over 30,000 customers including more than 100 Fortune 500 companies, a $5.8 billion valuation, and over $1 billion in annual bookings, Verkada is at the forefront of physical AI technology globally. Currently deployed in 170+ countries with more than 2 million devices, Verkada's platform delivers impactful solutions ranging from loss prevention in retail to real-time school lockdowns for enhanced safety.

Role Overview

We seek a Solutions Engineer based in Auckland, New Zealand, with expertise in cloud security, IoT ecosystems, networking, Linux, security surveillance, and access control systems. This role partners with Account Executives to grow Verkada's presence among Fortune 500 clients. You will engage directly with customers and various stakeholders throughout the sales cycle to analyze requirements, resolve technical concerns, design product deployments, and assist sales teams with technical support. The position is remote currently, transitioning to hybrid once Auckland office space is available. Up to 25% travel may be expected.

Key Responsibilities

• Serve as a trusted technical consultant for senior customer stakeholders including CTOs, CISOs, and IT and security leaders.
• Analyze customer technical and business needs to design tailored system solutions leveraging Verkada products.
• Collaborate closely with sales teams to evaluate opportunities and develop clear technical specifications.
• Conduct product demonstrations and engaging presentations suitable for diverse audiences.
• Act as Verkada’s internal technical Subject Matter Expert, working cross-functionally with product management, support, marketing, and enablement teams.

Qualifications and Skills

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or related engineering discipline from a recognized institution.
• Strong knowledge of networking concepts including TCP/IP, TLS, DNS, DHCP, NAT, VLANs, and Layer 2 devices.
• Excellent communication skills, both verbal and written, with effective presentation capabilities.
• Proven attention to detail, account management skills, and reliable follow-through.
• An entrepreneurial mindset with eagerness to learn and grow professionally.
• Experience with IT infrastructure, Linux OS, APIs, Python, or other programming languages is a plus.
• Relevant certifications such as Network+, Security+, CCNA, AWS Solutions Architect are advantageous.

Employee Benefits in New Zealand

• Flexible benefits allowance for medical, life, and disability insurance options.
• Paid parental leave and fertility-related benefits.
• Generous paid holidays, extended time off, and personal sick leave.
• Professional development budget to support ongoing learning.
• Wellness programs including fitness benefits.

Additional Information

Candidates must have independent legal authorization to work in New Zealand as the company cannot provide visa sponsorship at this time.

Equal Employment Opportunity

Verkada values diversity and ensures equal opportunity employment regardless of race, gender, sexual orientation, national origin, disability, or any legally protected status. Candidate information will be managed in line with privacy policies.