Soft Play Team Member

Role Overview

Join Greene King as a Soft Play Team Member where you will be entrusted with ensuring a joyful and secure environment for children playing in the soft play area. Your role involves maintaining high standards of cleanliness and safety, assisting parents, and fostering a welcoming atmosphere. You will be part of a supportive and inclusive team offering opportunities for personal and professional growth.

About Greene King and Our Culture

Hungry Horse, part of Greene King, is known for its vibrant social environment where families and friends gather. We pride ourselves not just on great food and drinks but also on community involvement and supporting causes important to our customers.

Benefits and Rewards

• Competitive salary package with pension contributions.
• Opportunities for career advancement through industry-leading apprenticeships and comprehensive training programs.
• Generous discounts: 33% for employees and 15% for their family and friends across all Greene King brands.
• Access to a free employee assistance program covering mental health, well-being, financial advice, and legal support.
• Enhanced maternity and paternity policies supporting family needs.
• Recognition as a Menopause Friendly Employer.
• Discounts at Greene King Inns and hotels: 50% for employees and 25% for their loved ones.
• Referral bonus of up to £1,500 for bringing new team members.
• Wagestream service enabling early wage access for unforeseen expenses.
• Additional retail discounts, including up to 30% off at Superdrug and exclusive offers with Three Mobile among others.

Commitment to Inclusion

We strive to cultivate an environment where everyone feels valued, safe, and included across all facets of our organization, from our employees to our customers and communities.

Key Responsibilities

• Deliver warm and memorable service experiences to every customer who visits.
• Handle telephone enquiries with friendliness and professionalism.
• Maintain cleanliness and orderliness of the soft play area and reception consistently.
• Create a fun and safe atmosphere encouraging customers to return.
• Assist in organising and managing children’s birthday parties.

Candidate Profile

• Enthusiasm to learn and develop new skills.
• A passion for exceptional customer service and making guests feel welcomed.
• A positive attitude and a strong team-oriented mindset.
• Proficient spoken and written English to safely perform duties and understand allergen information.