Social Media Investigator

Overview

DigiStream Investigations, a rapidly expanding national private investigation company, is looking for a resourceful Social Media Investigator to join their team based in Tempe, Arizona. This in-office role involves detailed social media and background research to support inquiries into potential fraudulent claims related to Worker’s Compensation and Liability.

Key Responsibilities

• Compile comprehensive reports based on background and social media findings.
• Collaborate with colleagues on intricate cases to resolve identity verifications via social media platforms or databases.
• Communicate effectively both verbally and in writing with team members and clients regarding workflows, opportunities, or challenges.
• Produce approximately 1.5 core social media investigation reports per full working day.
• Analyze vast amounts of information from online profiles, forms, and articles, and integrate these insights into investigations.
• Manage multiple research tasks simultaneously while preserving quality and timely completion.
• Maintain strict confidentiality of all subjects investigated.

Required Qualifications & Skills

• Bachelor’s degree in fields such as Criminal Justice, Psychology, History, Political Science, or other majors with strong writing emphasis is mandatory.
• Exceptional skill in internet searching with an ability to locate elusive information effectively.
• Capability to interpret legal and insurance-related instructions presented in diverse formats including written documents, oral briefings, diagrams, or schedules.
• Proficient experience and advanced understanding of multiple social media platforms.
• Fast learner with the ability to work independently and meet tight deadlines.
• Strong commitment to maintaining confidentiality.
• Must be capable of commuting to the Westminster Office five days a week; hybrid working may be available post 90-day probation.

Working Hours & Schedule

• Full-time employment, 40 hours per week.
• Monday through Friday, working onsite from 8:00 AM to 4:30 PM.
• Potential for hybrid schedule after successful completion of a 90-day probation period.

Employee Benefits

• 401(k) matching program.
• Dental insurance coverage.
• Employee assistance program.
• Health insurance plan.
• Life insurance benefits.
• Paid time off provided.
• Parental leave options.
• Referral incentives.
• Tuition reimbursement plans.
• Vision insurance coverage.