Social Media & Community Manager

About Ema

Ema is pioneering the world’s foremost Agentic AI platform designed to revolutionize enterprise productivity. Our platform allows companies to delegate repetitive tasks to the Universal AI Employee, Ema, achieving tenfold efficiency across various functions. Founded by experienced leaders from top tech firms such as Google, Coinbase, Flipkart, and Okta, our team includes engineers from prestigious institutions and companies like Stanford, MIT, UC Berkeley, CMU, and IITs. Our investors include Accel, Naspers/Prosus, Section32, and prominent angels including Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley with branch offices in London, Bangalore, and Vancouver, we are at the forefront of deploying Agentic AI solutions that manage real business processes at scale.

Role Overview and Responsibilities

As a Social Media & Community Manager, you will work at the nexus of content, branding, community engagement, and experimentation. You will shape how Ema is perceived globally and foster a strong community of enterprise leaders redefining work with AI through various channels.

• Expand Ema’s LinkedIn audience from 130,000 to over 200,000 through bold, creative storytelling and optimized advertising spend with a focus on the ideal customer profile.
• Maintain a consistent four-week content calendar covering social media, blogs, newsletters, and other channels.
• Produce or edit one blog weekly by collaborating with engineers, designers, and leadership to accelerate content delivery.
• Partner with design teams to transform existing materials such as whitepapers, interviews, and videos into diverse formats like carousels, short videos, and newsletters for brand consistency.
• Continuously test and refine existing content distribution channels while exploring new platforms such as YouTube, Twitter, Instagram, and others to grow social presence.
• Monitor performance metrics and execute strategic, creative experiments.
• Drive unified messaging across the website, social media, blogs, and newsletters.
• Support the launch and promotion of CAIO Academy / AgentSchool as premier resources for enterprise AI transformation.
• Assist in drafting newsletters, creating content snippets, and managing the ABT microsite.
• Help facilitate Ema’s events including roundtables, community sessions, hackathons, and more.
• Track and analyze key success indicators such as reach, engagement, and business pipeline contributions.
• Develop and manage the private community of senior enterprise AI leaders, 'Agents of Change by Ema', aiming to grow the group to over 500 members within six months.
• Provide valuable content, conduct polls, curate insights, and gather user feedback to influence thought leadership.
• Build and nurture relationships with the ideal customer profile consisting of enterprise executives, CAIOs, and operators.
• Collaborate with Product Marketing and Sales to convert community engagement into business opportunities.

Qualifications and Skills

• Minimum five years’ experience in B2B technology social media, community management, or marketing roles.
• Prior experience in artificial intelligence is highly preferred.
• Strong proficiency in writing and editing across diverse formats, including business and technical subjects.
• Ability to convert longer-form content such as blogs or videos into multiple effective social media and LinkedIn assets.
• A deep understanding of social media trends and AI/technology industry developments.
• Experience with content formats like carousels, threads, short videos, and event highlights.
• Insight into what motivates executives and operators within enterprises and how to engage them effectively.
• Engagement within AI and enterprise technology circles and conversations.
• Ability to work independently with agility and thrive in a fast-paced, ambiguous environment.
• A creative portfolio demonstrating broad range and originality, even if informal.

Compensation and Equal Opportunity

Compensation will be determined based on factors such as geographical location, experience, skills, and specific job knowledge. Certain roles may qualify for variable pay, equity, and additional company benefits.

Ema Unlimited is dedicated to providing equal opportunities and does not discriminate on any basis including race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.