Smart Life Insurance Advisors

About Vanguard Assurance

Vanguard Assurance Company Limited is a trailblazing non-life insurer in Ghana and holds the distinction of being the country’s first privately owned indigenous insurance company, founded in 1974. What began with life and fire cover has grown into a broad non-life insurance portfolio. As a member of the Vanguard Group, the company has also helped establish a number of successful financial and investment institutions in Ghana. Its purpose is to be the insurer of choice, supported by a mission to provide financial protection through innovative offerings and a strong customer-first approach. Vanguard Assurance is known for integrity, fast claims handling, and customer service that has received industry recognition.

Role Overview

This is a full-time, on-site opportunity in Accra for Smart Life Insurance Advisors. The position focuses on engaging both new and current customers, clearly presenting life insurance products and their value, and suggesting solutions that align with each person’s protection needs and financial goals.

What You Will Do

• Speak with prospective and existing clients to understand their needs and explain suitable insurance options.
• Assess customer requirements and prepare quotations that match their coverage expectations.
• Guide policy applications and support the end-to-end onboarding process.
• Follow up on inquiries and leads to help turn interest into long-term customer relationships.
• Provide day-to-day support to customers, including answering questions about policy cover and claim procedures.
• Keep clear and accurate records of customer conversations, sales progress, and related activities.
• Work with internal teams to support product learning, service delivery, and sales coordination.
• Take part in outreach and marketing efforts aimed at expanding the customer base.

Qualifications

• Applicants should have strong communication and marketing ability.
• Customer service skills are important, especially being responsive, empathetic, and relationship-oriented.
• Clear speaking and writing skills, active listening, and confident presentation ability are expected.
• A diploma or degree in Marketing, Finance, Business, or a similar area is helpful.
• WASSCE graduates may also be considered.
• Experience in sales, insurance selling, financial advisory, or other client-facing work is an advantage.
• High ethical standards, personal integrity, and a customer-focused mindset are essential.

Additional Information

This role is based in Accra, Greater Accra Region, Ghana. It is a full-time onsite position. No salary, stipend, number of openings, or start date was specified in the source.