Site Facilitator - Rockhampton

Your Opportunity

Blackwoods is expanding, and this opening is for a proactive Site Facilitator to support a number of customer locations around Rockhampton. The role also includes two trips to Emerald and Blackwater every three weeks.

You will be responsible for replacing and servicing inventory for multiple clients. Success in this role will depend on your ability to pick and pack accurately, maintain a high standard of work, and communicate issues clearly when they arise. The position is largely independent and would suit someone looking to build experience in account management. It is a hands-on role in a strong working environment, and it includes a vehicle that can also be used privately.

Anyone interested in developing a long-term career is encouraged to apply.

What You'll Be Doing

• Identify the most suitable mix of products and services for each client by reviewing pricing, stock levels, alternative options, and expected delivery timelines.
• Keep store processes and inventory control systems running effectively.
• Deliver inventory solutions at customer locations while working closely with Blackwoods stakeholders.
• Handle after-hours support when requested by the customer, but only with supervisor or manager consultation and approval.
• Maintain supplier and manufacturer relationships, including negotiation where needed.

What You'll Bring

• Willingness to travel regularly to customer sites.
• Confidence working independently, including unloading stock on site and replenishing vending machines.
• Strong customer service approach with solid verbal and written communication skills.
• Good computer skills and the ability to solve problems in a busy, fast-moving setting.
• A full Australian driver licence with no restrictions.

What's In It For You

• Permanent employment with incentives and Wesfarmers share plans.
• A vehicle provided as part of the role.
• Access to a discount program covering Kmart, Bunnings, Target and Officeworks, plus a free One Pass subscription and discounted offers from more than 400 retail partners.
• Exposure to operational improvement initiatives.
• Ongoing training and career growth support.
• Team activities, celebrations, recognition awards and prizes.
• Employee Assistance Program support for you and your immediate family, including counselling, coaching, financial advice, legal assistance, nutritional services and more.
• Refer-a-friend rewards of up to $2,000 per successful referral.
• The option to buy up to four extra weeks of annual leave.
• Paid parental leave and free onsite parking.

Additional Information

Shortlisted candidates may be contacted as applications are received, so early submission is recommended.

As part of the hiring process and safety requirements, background checks will be completed, including a pre-employment medical assessment with drug and alcohol testing.

Blackwoods states that it values diversity and inclusion and welcomes applicants from all backgrounds, including Aboriginal and Torres Strait Islander communities, LGBTQI+ applicants and people with disabilities.