Shopping Centre Manager (m/w/d) - Münster Arkaden

Role overview

Sonae Sierra is an international real estate company focused on urban transformation and innovation. With projects in more than 35 countries and assets of around EUR 7 billion under management, the company is known for its long-term approach, sustainability focus, and integrated real estate services across mixed-use urban spaces. For Münster Arkaden, the team is looking for a Shopping Centre Manager to take ownership of day-to-day centre performance and support the continued development of the asset.

The position is based in Münster and is available immediately on a full-time basis.

Core responsibilities

• Lead the centre’s sustainable and efficient operations, ensuring smooth running processes and strong overall performance.
• Oversee all external service providers and contracts, including security, cleaning, and technical services, while acting as a primary point of contact for tenants, partners, and visitors.
• Prepare and manage service charge, investment, and marketing budgets, and control shared costs across the centre.
• Implement the annual marketing plan in coordination with the central marketing team.
• Review tenant sales data to spot opportunities for improvement and additional leasing potential, while managing common areas.
• Coordinate sales auditing activities and ensure compliance with environmental, safety, and health standards.
• Work closely with the centre management team in a collaborative, quality-driven environment.

Profile and requirements

• A completed degree in business administration, management, hospitality, retail, or real estate management, or an equivalent qualification with additional commercial training.
• Several years of professional experience, preferably in hospitality, real estate, retail, or branch/store operations.
• Experience leading and motivating small teams, with strong communication, networking, and interpersonal abilities.
• Strong commercial awareness combined with analytical thinking and a customer-focused mindset.
• A confident, service-oriented manner, high self-motivation, and strong teamwork skills.
• Confident use of MS Office.
• Fluent German and good English skills.

What the employer offers

• A role with substantial responsibility and direct influence on the ongoing development of the shopping centre.
• A varied scope of work in a supportive, well-established team environment.
• 30 days of annual leave, plus 3 additional special leave days and an extra day off on your birthday.
• A public transport subsidy up to the value of the Deutschlandticket, currently EUR 63, for all employees.
• Access to well-being programs through Urban Sports Club and E-Gym Wellpass.
• Attractive subsidies and benefits via the digital benefit platform, bike leasing, and additional employee perks.
• Company pension provision and more.

Additional information

Applicants are asked to share their earliest possible start date and salary expectations with their application. The company also invites interested candidates to get in touch for questions or to learn more about the organization.