Shift Leader - Day Shifts - Huthwaite Tesco Store

Role Overview

As a Shift Leader at Tesco in Huthwaite, you will play a pivotal role in delivering excellent customer service while overseeing the daily operational activities of the store. This position requires flexibility and the ability to lead teams effectively across all store functions.

Working Hours

• Sunday: 2:00 PM to 11:00 PM
• Tuesday: 5:45 AM to 2:00 PM
• Wednesday: 5:45 AM to 2:00 PM
• Friday: 2:00 PM to 11:00 PM
• Saturday: 2:00 PM to 11:00 PM

Key Responsibilities

• Leading and motivating the store team to ensure customers receive exceptional service.
• Supporting operational tasks across all departments and serving as the main point of contact for daily queries.
• Covering the Senior Manager in their absence confidently and effectively.
• Building inclusive and empowering relationships among colleagues to maximize team performance.
• Adapting to changes and making thoughtful, flexible decisions.
• Coaching team members through feedback and modeling excellent service standards.
• Continuously finding ways to improve service to customers, support the community, and promote sustainability.

Candidate Requirements

• Minimum age of 18 years.
• Proven experience in a team leadership or management role within a fast-paced retail setting.
• A strong commitment to delivering top-quality customer service.
• Ability to foster positive, long-term team relationships and create a supportive environment.
• Excellent communication skills with the ability to keep the team well-informed using varied methods.
• Natural leadership skills that motivate and inspire the team toward outstanding achievements.

Benefits and Perks

• Starting holiday entitlement of 20 days plus a personal day, increasing to 22 days after 12 months, along with Bank Holidays.
• Flexible working arrangements available immediately.
• Employee discounts of 10% with the Colleague Clubcard, rising to 15% during pay-day weekends, with an extra card for family use.
• Access to free wellbeing services supporting mental and physical health.
• Life insurance providing cover valued at five times your salary.
• Competitive pension scheme with up to 7.5% matching contributions.
• A variety of optional benefits, including discounts, share schemes, and a cycle-to-work program.
• Uniform provided and comprehensive policies supporting employees through significant life events.

Company and Inclusivity

Tesco aims to be the preferred shopping destination, focusing on serving customers, communities, and the environment responsibly. The company emphasizes diversity, equity, and inclusion, welcoming everyone to be their authentic selves. Tesco is flexible regarding working arrangements and provides full support for accessibility during recruitment. They hold accreditation as a Disability Confident Leader to ensure an inclusive process.