Shift Leader - Day Shifts at Glynneath Esso Express Tesco Store

About the Role

At the heart of our operations are our customers. Joining our store team means engaging in diverse tasks, collaborating within a supportive group, and facing exciting daily challenges. This role offers the chance to meet new people, develop valuable skills, and be part of an inclusive work environment. Whether you seek job security, flexibility, or career advancement opportunities, this position could align with your aspirations.

Shifts occur primarily during the afternoon and evening hours on weekends and Friday nights within the following timeframe:

• Sunday: 3:00 PM to midnight
• Friday: 6:00 PM to midnight
• Saturday: 3:00 PM to midnight

Your schedule will be set within these availability windows with at least three weeks’ notice provided.

Key Responsibilities

• Lead the team to create a positive and efficient in-store experience for customers.
• Work flexibly across all store departments and be the primary contact for daily operational questions.
• Foster inclusive and supportive relationships that motivate colleagues to perform at their best.
• Confidently oversee store operations during the absence of the Manager.
• Make balanced and flexible decisions, adapting well to changes.
• Coach team members by providing feedback and demonstrating excellent customer service.
• Show curiosity and continuously seek ways to improve service for customers, communities, and the environment.

Candidate Requirements

• Must be aged 18 or over.
• Previous leadership or management experience within a fast-paced retail setting.
• A strong role model passionate about delivering exceptional customer service.
• The ability to build lasting positive relationships and cultivate an inclusive, supportive team atmosphere.
• Clear and effective communication skills using multiple channels to keep the team informed.
• A natural leader who inspires and motivates the team to achieve excellent results.

Benefits and Perks

• Holiday entitlement starts at 20 days plus one personal day, increasing to 22 days after one year, plus Bank Holidays.
• Flexible working options available immediately from the start of employment.
• 10% discount with the Colleague Clubcard, increasing to 15% on pay-day weekends, with an additional card available for family use.
• Free wellbeing services supporting mental, physical, and life balance.
• Life insurance valued at five times your salary and an award-winning pension scheme with up to 7.5% matched contributions.
• Access to a variety of benefits including discounts, share ownership, and a cycle-to-work scheme.
• Uniform provided and policies available to assist during important life events.

About Tesco

Our vision is to be every customer's preferred shopping destination. We are dedicated to serving our customers, communities, and the planet by acting responsibly and sustainably every day. We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels represented and welcome. Flexible working arrangements are supported and can be discussed during the application process.

We proudly hold the Disability Confident Leader accreditation and ensure an accessible and inclusive recruitment process.