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ServiceNow ITSM Consultant

CyberSpark.AI

Remote · Full Time

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Experience
2–6 yrs
Salary
Openings
1
Posted
4 hours ago
Work mode
Work from home
Eligibility
Applicants must be currently residing in Singapore to be eligible for this position.
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Job description

About the Role

Our client is actively seeking a skilled ServiceNow ITSM Consultant to become a permanent member of their team based in Singapore. This remote position requires candidates to be currently located in Singapore. Ideal candidates will possess between 2 to 6 years of relevant experience.

Core Responsibilities and Skills

  • Hands-on expertise with ServiceNow ITSM modules such as Incident, Problem, Change, Service Catalog, Service Portal, CMDB, Discovery, Release, and Knowledge Management.
  • Development and management experience using Workflows, Business Rules, UI Pages, UI Actions, Catalog Items, Client Scripts, and Flow Designer.
  • Solid programming knowledge in JavaScript and AngularJS along with proficiency in ServiceNow scripting and integration techniques.
  • Familiarity with CMDB, Discovery, Event Management, and Asset Management components.
  • Experience integrating ServiceNow with external systems including LDAP, SSO, JIRA, Workday, SCCM, Slack, and Tanium.
  • Understanding and application of Agile methodologies in project execution.
  • Strong communication skills are essential to succeed in this role.
  • Possession of CIS – ITSM certification is considered an added advantage.

About the Company

CyberSpark.AI is a Singapore-based AI-native technology talent firm specializing in connecting organizations with highly skilled professionals in technology and business disciplines. Leveraging proprietary AI-powered sourcing and curation technology, CyberSpark.AI rapidly delivers candidates with precision. The company offers various engagement models, such as insourcing, managed pods, and elastic capacity, emphasizing partnership longevity over temporary contracting. Its network spans APAC and MEA regions, focusing on addressing challenging roles through speed, accuracy, and clear communication.

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