ServiceNow Consultant - SPM / TSM / SIR / VR
Noida, Uttar Pradesh, India · Full Time
Be the first to apply
- Experience
- 5+ yrs
- Salary
- INR 1,800,000 – INR 2,250,000 / year
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Any graduate or postgraduate with relevant ServiceNow experience who can work from Gurgaon; candidates from Gurgaon and Delhi NCR are preferred. Both male and female candidates can apply.
- Resume
- Required to apply
Where you'll work
Job description
Role overview
A staffing and recruitment company is looking for an experienced ServiceNow Consultant to work on module-level implementation and support for assignments in Gurugram. The position is based at Udyog Vihar, Phase-IV, Gurugram, with office/client-location-based work.
Work schedule and engagement
This is a full-time role with a day shift. Working days are Monday to Friday. The engagement is listed as permanent, and contract-based joining is not specified further. Candidates should be ready for immediate joining or to join within 15 days.
Location
The office location is Airtel Center, Plot No. 16, Udyog Vihar, Phase-IV, Gurugram - 122015. Applicants from Gurgaon and Delhi NCR are preferred, though candidates willing to work from Gurgaon may also be considered.
Experience and qualification
Applicants should be any graduate or postgraduate with relevant ServiceNow experience. ServiceNow certifications are mandatory. The role calls for more than 5 years of total IT experience, including at least 3 years of practical ServiceNow implementation and configuration work in relevant modules.
Responsibilities
The consultant will handle ServiceNow implementation, configuration, enhancements, issue troubleshooting, and client-side support for the assigned module. The role also includes gathering business needs, translating them into platform configurations, and supporting project delivery with internal and client teams.
Platform work
Daily work is expected to cover ServiceNow workflows, forms, tables, roles, ACLs, integrations, reports, dashboards, UAT support, and production support. The person should also be comfortable with platform best practices and coordination across stakeholders for smooth execution.
Module expertise
The position requires hands-on experience in at least one or more of the following ServiceNow areas: Strategic Portfolio Management (SPM), Telecom Service Management (TSM), Security Incident Response (SIR), and Vulnerability Response (VR).
Technical requirements
Strong knowledge of ServiceNow platform configuration is essential, including Flow Designer, catalog items, scripting, business rules, client scripts, UI policies, reporting, and dashboards.
Interview process
The selection flow includes profile screening, followed by a technical discussion or client interview, and then final commercial confirmation.
Employment details
The job is for one opening. The salary is stated as per industry standards, with no fixed figure disclosed.
Additional information
Payroll is through TeamPlus Staffing Solution Pvt. Ltd. The role is in the IT / IT Services / Telecom / Enterprise Service Management space, and a ServiceNow implementation background is mandatory.
The company operates as an ISO 9001:2015 certified organisation and works with BFSI, SME, agriculture, and enterprise clients.