Service Technician

Role overview

Culligan Ireland is looking for a field-based Service Technician in County Cork to support the delivery of water cooler and filtration services. The role focuses on ensuring customers receive reliable, high-quality support through installation, servicing, maintenance, exchanges, collections, and site surveys.

This is a permanent full-time position, offered subject to a 6-month probationary period. The role is based in Cork and requires regular travel across the local area as part of day-to-day field operations.

Compensation

The salary for this position is €32,000 per year, paid monthly, and includes an annual tax-free meal allowance of €4,000.

Key responsibilities

• Make sure equipment is operating correctly and continues to meet customer requirements.
• Visit customer sites to complete surveys, installations, repairs, services, exchanges, and collections.
• Identify faults and carry out practical fixes in an effective manner.
• Work to an organised daily route while staying adaptable for urgent or reactive jobs.
• Keep van stock, tools, and inventory at the right levels to complete work efficiently.
• Log service activity accurately using digital devices, with a tablet supplied for the role.
• Deliver a professional, polite, and customer-focused experience at every visit.

Requirements

• You must hold a full, valid driving licence with no more than 6 points and no disqualifying offences.
• A minimum of 3 years of driving experience is required.
• You should have a solid background in diagnosing and resolving technical or mechanical problems.
• Good knowledge of the local geography and nearby areas is important.
• The ability to work on your own and follow planned schedules is essential.
• Strong people skills and a genuine customer-first approach are needed.

Benefits

• Monday to Friday daytime working pattern.
• Uniform and tablet provided.
• Company van included.
• 23 days of holiday plus bank holidays, increasing with length of service.
• Company pension scheme.
• Company sick pay after the qualifying period.
• Shopping discounts through Perks at Work.
• 24-hour access to the Employee Assistance Programme.
• Volunteering day.
• Employee support network and mental health support.
• Career progression opportunities.

Additional details

This role is tied to field-based work in Co. Cork and is focused on supporting Culligan Ireland's service operations. Success in the position depends on delivering dependable technical service while maintaining a strong customer experience and representing the brand professionally in the field.

Terms and conditions

The appointment is permanent, full time, and subject to a 6-month probation period.