Job description

About Welcome Hotel Gelsenkirchen

Located prominently by the Veltins-Arena, Welcome Hotel Gelsenkirchen features 198 comfortable rooms, a sauna and fitness area, nine modern meeting rooms accommodating up to 300 guests, and excellent food and beverage offerings in the restaurant, lobby and outdoor terrace that emphasize Italian cuisine. The hotel fosters a warm "Welcome" atmosphere for guests and staff alike. Our team forms the heart of the hotel and thrives in an inviting work environment. If you are eager to join this successful journey and welcome guests from all over the world, this is the place for you.

We maintain open communication and flat hierarchies with speedy decision-making to encourage collegial teamwork where every idea counts. Our property management system is Sihot, and we use Gastromatic for staff scheduling and modern working time management.

Position: Service Staff (m/w/d)

What You Can Expect From Us

Permanent employment contract with performance-based pay
Holiday and Christmas bonuses
Open corporate culture with flat hierarchies and respectful communication
Staff meals provided
Electronic time tracking via Gastromatic and no split shifts
Structured onboarding, training plans, and regular feedback sessions
Employee and Family & Friends discounts at Welcome Hotels and cooperation with Personights
50% discount on food and beverage services within the hotels
Team events and birthday gifts
Professional coaching sessions throughout the year to support personal development
Comprehensive online training programs available in several languages, plus in-house instruction
Referral bonus up to 1,000€ for introducing new employees
Access to corporate health management programs
Attractive discounts via Corporate Benefits and MiVo on online shopping

Your Responsibilities

Setting up the breakfast buffet
Providing courteous and attentive service to guests during breakfast
Serving, clearing, and resetting tables
Cleaning the buffet area
Maintaining hygiene standards

What We Are Looking For

Preferably some initial experience in gastronomy or service
Enjoyment in interacting with people and empathetic communication
Strong service orientation and polite demeanor
Ability to work well in a team and dependability
Good command of the German language
Guest-focused mindset and work ethic

Contact Information

Welcome Hotel Gelsenkirchen
Parkallee 3, 45891 Gelsenkirchen
Mr. Dennis Wawroschek, Cluster HR Manager
Email: bewerbung.gelsenkirchen@welcome-hotels.com

We welcome your applications by email and are available to answer any preliminary questions.

Service Staff (m/w/d) – Suitable for Career Changers at Welcome Hotel Gelsenkirchen

Where you'll work