Senior/Assistant Director of General Investigations

Role Overview

The Senior/Assistant Director of General Investigations will head a team of investigative officers tasked with a variety of complex operations aimed at protecting public health.

Key Responsibilities

• Lead post-market surveillance and enforcement across all health-related products—such as Therapeutic Products, Medical Devices, Chinese Proprietary and Traditional Medicines, Health Supplements, and Cosmetics—to maintain safety and quality consistent with international standards.
• Address investigations of other health-related issues as assigned by leadership.
• Support the formulation, development, and review of enforcement policies and strategies to deliver efficient enforcement results.
• Oversee manpower planning, resource allocation, and deployment within the branch aligning to strategic objectives.
• Manage and optimize resources and personnel to maximize productivity and adherence to budget constraints.
• Establish and sustain strategic relationships with external stakeholders and law enforcement through regular communications and partnerships.
• Support and coordinate international and regional collaborations, including engagements with WHO and ASEAN, to enhance anti-counterfeiting efforts and enforcement capacity.
• Regularly update and consolidate standard operating procedures (SOPs) within the team and in collaboration with external agencies.
• Facilitate workflow development and cooperation across internal units, departments, and divisions.
• Deliver training and guidance to officers on investigative operations.
• Direct teams in conducting comprehensive investigations related to legislative provisions under the Health Sciences Authority.
• Collaborate internationally with organizations such as Interpol and foreign counterparts for investigative matters.
• Prepare and submit investigation documentation and reports.
• Coordinate with prosecutorial teams and the Attorney General's Chambers regarding legal aspects of investigations.
• Plan and participate in inspections and enforcement activities, including enforcement operations.
• Take necessary enforcement actions such as arresting offenders, executing court warrants, and assisting with prosecutorial procedures.
• Identify potential areas susceptible to illegal activities and coordinate efforts to address them.
• Facilitate meetings with external agencies for enforcement collaboration and situation updates.

Candidate Profile

• Exemplary leadership skills with strong team motivational and command capabilities.
• Demonstrates adaptability and sound decision-making in fluctuating, uncertain environments.
• Ability to endure stressful conditions effectively.
• A passionate and committed approach toward safeguarding public health and safety.
• Capable of independent work while cooperating effectively within team settings.
• Physically active and fit to meet the demands of the role.
• Excellent interpersonal, communication, and investigative skills.
• Robust enforcement background with proven experience in investigations and operational enforcement within authoritative agencies.