Senior Vice President of Sales, Marketing & Growth

About the Role

Resolv Healthcare is seeking an experienced Senior Vice President to spearhead sales, marketing, and growth initiatives across its healthcare revenue cycle management (RCM) business lines. This executive leader will oversee sales strategy, marketing efforts, go-to-market execution, forecasting, strategic partnerships, and overall growth. The role demands a seasoned healthcare RCM professional capable of combining high-level strategic leadership with direct, hands-on team management. The SVP will be instrumental in scaling existing divisions, expanding the Hospital RCM segment, strengthening the sales organization, and championing the introduction of innovative software, analytics, and AI-powered solutions to market.

Primary Responsibilities

• Shape and lead growth strategies across multiple sectors including Hospital RCM, physician and ambulatory RCM, ambulatory surgery centers (ASCs), workers’ compensation, personal injury, dental, and specialty markets.
• Develop detailed go-to-market plans segmented by business unit, market, buyer personas, products, and distribution channels.
• Manage a balance between long sales cycles targeting enterprise clients and shorter-term growth within established business lines.
• Align growth initiatives with operational capabilities, implementation readiness, and margin objectives.
• Act as an active participant in key enterprise sales deals by engaging in discovery, executive presentations, solution positioning, pricing negotiations, and closure strategies.
• Coach the sales team on critical skills including lead qualification, deal strategy, buyer mapping, and executive communications.
• Establish repeatable sales processes to enhance conversion rates, forecast accuracy, and sales velocity.
• Coordinate growth plans across different business units, while respecting each unit's market specialization and expertise.
• Define clear account ownership models, lead distribution protocols, opportunities for cross-selling, and comprehensive sales coverage.
• Develop programs for existing client expansion promoting adoption of additional products and services.
• Lead the commercialization efforts for Resolv’s software, analytics, and AI solutions, collaborating closely with product, technology, operations, and finance teams on positioning, packaging, pricing, launches, and sales enablement.
• Translate technological and AI capabilities into clear client benefits with measurable outcomes.
• Establish and nurture strategic partnerships and growth channels involving Altera, other Harris entities, healthcare technology companies, EHR and PM vendors, associations, and referral partners.
• Implement repeatable partner collaboration processes for lead sharing, joint selling, account coordination, and partner follow-ups.
• Direct and develop sales and marketing teams by setting clear goals, accountability mechanisms, and performance benchmarks.
• Oversee forecasting, pipeline management, CRM discipline, and executive-level reporting.
• Ensure marketing strategies—including campaigns, content initiatives, events, and messaging—drive measurable pipeline and revenue growth.
• Manage sales and marketing budgets with disciplined evaluation of investments based on projected returns.
• Collaborate with operations, finance, product, technology, and client success departments to deliver profitable and executable growth.

Required Qualifications

• Proven executive-level sales leadership in healthcare revenue cycle management, healthcare services, or healthcare technology sectors.
• Demonstrated success managing complex, enterprise-level healthcare sales cycles.
• Experience leading sales efforts within Hospital RCM and familiarity with physician, ambulatory, ambulatory surgery center, or specialty revenue cycle environments.
• Track record of managing and developing sales teams and leaders.
• Strong skills in sales forecasting, pipeline management, CRM usage, and executive reporting.
• Experience aligning cross-functional teams including sales, marketing, operations, product management, and finance to drive growth initiatives.
• History of building strategic partnerships, referral channels, and technology alliances.

Preferred Experience

• Background in multi-business-unit, matrixed, or acquisitive healthcare organizations.
• Experience selling both managed services and software or technology-enabled solutions.
• Familiarity with HubSpot or similar customer relationship management platforms.
• Knowledge of healthcare analytics, AI-enabled services, product launches, or internal partner channels.

Ideal Candidate Attributes

The ideal leader combines in-depth healthcare RCM knowledge with strong commercial growth acumen. They are adept at cultivating trusted relationships with senior healthcare executives and excel in leading by example with direct engagement in sales processes. This executive values all business units equitably, understands the synergy between services and technology, and drives profitable, collaborative, and operationally sound organizational growth.

Measures of Success

• Achieving profitable bookings and sustained revenue growth in targeted markets and business lines.
• Expanding the qualified sales pipeline and improving forecast accuracy.
• Improved sales conversion rates and consistent application of sales processes.
• Growth in existing client accounts through increased cross-selling and service adoption.
• Successful launch and commercialization of software, analytics, and AI-driven offerings.
• Meaningful contributions from marketing initiatives, as well as partnership channels including Altera, Harris, and external collaborators.
• Development of a capable, accountable, and collaborative sales and marketing workforce.