Senior Vice President & General Manager, Commercial Operations

Role Overview

We are looking for a visionary and strategic executive to join us as Senior Vice President & General Manager of Commercial Operations at a leading global B2B technology media, marketing services, and audience intelligence company. This pivotal role involves end-to-end management of operational performance, client experience, delivery excellence, and strategic growth of the commercial delivery teams, ensuring consistent achievement of client outcomes while driving sustainable profitability.

Serving as the General Manager of Commercial Operations, this position covers leadership and accountable management across numerous global teams including lead generation, advertising, marketing services, data operations, performance analytics, and client experience.

Key Responsibilities

• Lead the global Commercial Operations group, overseeing around $100 million in yearly revenue and directing strategy, execution, and ongoing performance management.
• Develop and implement a sustainable operating model that balances expansion, client satisfaction, profitability, and operational efficiency across all commercial functions.
• Ensure successful fulfillment of client commitments in demand generation, content syndication, advertising, marketing services, and data-centered solutions.
• Collaborate closely with Revenue, Marketing, Product, and Technology leadership to optimize revenue generation, client retention, campaign effectiveness, and innovation.
• Drive operational innovation including automation, AI adoption, workflow improvements, and scalability enhancements.
• Oversee Data Operations and Performance Analytics to guarantee the quality, governance, and intelligent application of audience and prospect data assets.
• Establish comprehensive operational standards, governance procedures, service-level metrics, and quality control frameworks.
• Manage a global team of approximately 150 professionals, fostering leadership development, talent acquisition, and a culture rooted in accountability and continuous improvement.
• Lead business planning efforts including budgeting, forecasting, and resource allocation to deliver measurable performance metrics across customer experience, operational efficiency, and financial results.

Required Qualifications and Skills

• At least 15 years of executive leadership experience in B2B media, marketing services, digital advertising technology, SaaS, data analytics, or information services.
• Experience as a General Manager, Senior Vice President, COO, or senior operational leader with responsibility over large, multi-functional teams of 100+ staff.
• Proven track record of scaling commercial operations while enhancing client outcomes and business profitability.
• In-depth expertise in demand generation, marketing services, customer success, analytics, and data-driven operational models.
• History of leading organizational transformation efforts, including automation, AI integration, and modernizing operational processes.
• Strong financial management skills, with experience handling budgets, forecasts, and revenue-supporting organizations.

Additional Role Information

This in-office role is based in New York, Boston, or San Francisco. The role is integral to Foundry's leadership team and significantly influences the company's future operational capabilities and customer success trajectory.

Estimated compensation range: $300,000 base salary plus bonus opportunities, reflecting various factors including skills, experience, and market conditions.