Senior Tele Sales Executive

About the Company

We are a well-established brand with a 46-year legacy, recognized for premium Hindu spiritual and devotional products. Based in Mumbai, we serve thousands of customers who seek authentic, meaningful items for their spiritual practices.

Role Overview

We are seeking a Senior Telesales Executive to handle warm, pre-qualified leads via telephone—this position strictly excludes cold calling. The role involves engaging with interested customers, understanding their needs, and recommending suitable products with a respectful and persuasive sales approach.

Key Responsibilities

• Engage with inbound, pre-qualified leads on calls without cold calling
• Explain product offerings, their spiritual significance, and value clearly to customers
• Address customer queries and concerns patiently and authentically
• Convert interested conversations into finalized sales through effective follow-up
• Keep detailed records of calls, leads, and conversions
• Build lasting trust aligned with the brand's longstanding heritage

Desired Skills and Experience

• Demonstrated success in tele-sales or related sales roles with high lead-to-sale conversion rates
• Strong verbal communication skills that are clear, confident, and persuasive
• Ability to counsel customers on premium spiritual products with empathy and expertise
• Reliable, sincere, and punctual with high integrity
• Experience with telesales, inside sales, or customer conversion preferred
• Fluency in Hindi and English; knowledge of additional regional languages is advantageous

What We Offer

• Opportunity to be part of a trusted brand with decades of customer loyalty
• Work exclusively with warm leads, eliminating cold-calling stress
• Growth prospects within a stable, well-established company
• A professional culture valuing honesty, discipline, and meaningful customer engagement