Senior Sales and Front Desk Associate

About 4Level1

4Level1 specializes in delivering comprehensive English language education programs designed for adults and young adults. The curriculum aligns with international CEFR standards and emphasizes effective communication skills across speaking, listening, reading, and writing. The courses aim to foster confidence in real-life situations and support learners’ academic, professional, and social progress. Instruction is offered both online and through face-to-face sessions, primarily catering to students throughout the Middle East, with in-person classes located in Riyadh. The institution prioritizes excellence in teaching quality and a nurturing environment for learners.

Role Overview

This full-time position is based at 4Level1's Riyadh office and encompasses responsibilities at the front desk and in sales management. The role includes greeting and assisting students and visitors, addressing inquiries, and maintaining the front desk’s orderly and professional presentation. Responsibilities extend to driving the promotion and enrollment of English language programs by engaging prospective students, managing sales leads, and facilitating admissions. Coordination with trainers and administrative personnel is part of daily work to ensure smooth operations. Additionally, documenting sales and enrollment activities through basic reporting and delivering outstanding customer service across all interactions are critical components of the position. Providing support during introductory or orientation sessions for new learners about course offerings and procedural guidance is also expected.

Candidate Profile and Requirements

• Strong verbal and written communication abilities tailored to interact effectively with students, parents, and colleagues.
• Sales expertise to actively promote programs, manage leads, and contribute to enrollment growth.
• Training skills to support student orientation and clearly communicate program details.
• Prior experience in educational front desk, reception, or administrative roles is advantageous.
• Excellent organizational capabilities with keen attention to detail and the ability to juggle various tasks efficiently.
• Competence with basic office software and student information management systems.
• Proficiency in English is mandatory; Arabic language skills are a valuable plus.
• Educational qualification includes a diploma or bachelor’s degree in Business, Education, Marketing, or a related discipline preferred.