Senior Retail Management Roles in Auckland

About the Opportunity

We invite experienced retail leaders to explore senior management positions within our Mitre 10 stores located in Auckland. This opportunity targets individuals with proven leadership capabilities who thrive in complex retail environments.

The roles align well with professionals currently serving as Store Managers, Assistant Store Managers, Retail Managers, Operations Managers, or those overseeing large teams or key departments in similar retail contexts. While specific duties may vary, each position demands hands-on leadership, sharp commercial insight, accountability, and consistent operational excellence.

Responsibilities

• Oversee and lead sizeable teams through department heads or managers within large-format stores.
• Drive sales performance, uphold service quality, and maintain operational standards.
• Manage workforce allocation, productivity metrics, and overall performance.
• Utilize trading data to support informed decision-making.
• Develop leadership talent and enhance team capabilities.
• Effectively manage operations during peak trading seasons and high customer volumes.

Candidate Profile

• Experienced in leading multi-layered teams via subordinate managers or department leaders.
• Possesses a strong understanding of key commercial factors such as sales, profit margins, and labor cost management.
• Maintains a visible leadership presence on the shop floor.
• Has background experience in large-scale retail sectors including big-box, hardware, grocery, department stores, or trade environments.

Benefits

• Leadership roles within one of New Zealand's largest Mitre 10 groups.
• Work alongside seasoned senior leaders within well-established store frameworks.
• Opportunities for career growth within the wider Riviera group.
• Staff purchasing privileges at select Mitre 10 stores.
• Discounts available at select Columbus Coffee cafés.
• Access to a variety of retail and lifestyle discounts.

Additional Information

We are an Accredited Employer in New Zealand and may offer immigration assistance to eligible candidates based on role requirements and individual circumstances.

About Us

Mitre 10 stands as New Zealand's foremost home improvement retailer and a respected trade partner since 1974. Combining national brand strength with a local, community-oriented culture, we provide a dynamic, fast-paced setting rich in growth and development opportunities.

Riviera Hardware Holdings Ltd represents the largest group within the Mitre 10 network across New Zealand, operating multiple high-volume large-format Mitre 10 MEGA stores throughout Auckland, along with other business ventures including Columbus Coffee cafés, a Distribution Centre, and a Frame & Truss Manufacturing Plant.

Our MEGA stores are extensive, multi-department operations characterized by large teams, substantial customer footfall, and extensive product assortments spanning retail and trade sectors. Leading within these environments demands structured strategic thinking, strong commercial savvy, and consistent delivery realized through other leaders.

Senior retail leaders here engage with both the granular operational details and the wider strategic context — balancing customer satisfaction, team performance, and commercial results in a fast-moving context where standards and execution are paramount every day.

How to Proceed

If you possess senior retail leadership experience and are interested in these opportunities, we welcome your application. Qualified candidates will be contacted should a role matching their profile become available.