Senior Retail Management Positions | Auckland

About the Opportunity

This opening invites seasoned retail leaders to explore leadership roles within Mitre 10 stores located in Auckland. We seek applicants with a proven track record managing complex retail environments effectively.

Suitable candidates may currently hold positions such as Store Manager, Assistant Store Manager, Retail Manager, or Operations Manager, or lead sizable teams, departments, or functions in comparable retail operations. Although responsibilities may differ, all roles focus on visible hands-on leadership, commercial insight, responsibility, and consistent performance.

These roles require active engagement in fast-paced settings where guiding teams, cultivating talent, sustaining high standards, and achieving results are critical.

Ideal Candidate Profile

• Experience directing extensive, multi-layered teams through managers or department heads
• Understanding key commercial metrics including sales, margin, and labor management
• Maintaining a strong on-floor leadership presence
• Background in large-scale retail environments such as big-box, hardware, grocery, department stores, or trade sectors

Typical Responsibilities

• Overseeing multiple departments within a large-format retail store
• Driving sales performance, customer service excellence, and operational standards
• Managing workforce productivity, labor allocation, and overall performance metrics
• Utilizing trading data analytics to inform strategic decisions
• Developing leadership talent and enhancing team capabilities
• Leading operations through peak sales periods and high volume stages

Benefits and Opportunities

• Leadership roles in one of New Zealand's largest Mitre 10 retail groups
• Access to experienced senior management and well-established store structures
• Career advancement pathways within the broader Riviera group
• Employee purchase discounts in select Mitre 10 locations
• Discounts at selected Columbus Coffee cafés
• Varied retail and lifestyle savings benefits

Additional Information

The employer is an Accredited Employer under New Zealand immigration policies and may support qualified candidates for immigration depending on role suitability and individual circumstances.

About Mitre 10 and Riviera Hardware Holdings

Mitre 10 is a leading home improvement retailer in New Zealand since 1974, blending national brand strength with a community-focused business atmosphere. Riviera Hardware Holdings Ltd is the largest group within the Mitre 10 network, operating substantial Mitre 10 MEGA stores in Auckland, along with additional retail outlets, coffee cafés, and manufacturing facilities. These dynamic, multi-department stores require leaders with strategic thinking, commercial savvy, and the ability to empower others to meet high standards amid a fast-moving retail environment.

Next Steps

Experienced senior retail leaders interested in these opportunities are encouraged to apply. Applications will be reviewed, and candidates contacted if their experience aligns with available roles.