Senior Officer - Product Compliance

Job Overview

The role focuses on overseeing and ensuring adherence to established compliance, quality, and operational standards related to product assessments and processes within the organization.

Key Responsibilities

• Oversee and evaluate both theoretical and practical assessment sessions to confirm they comply with approved policies, procedures, and quality benchmarks.
• Perform compliance audits to detect quality concerns, breaches of policy, or assessment irregularities.
• Compile detailed reports on compliance, quality, and investigations outlining findings, root causes, and suggested corrective measures.
• Create and maintain reporting tools such as dashboards and presentations to convey compliance performance and enhancement plans to relevant parties.
• Regularly review and revise internal procedures, operational guidelines, and documentation to ensure they meet compliance and quality standards.
• Check assessment-related documents and supporting evidence for accuracy, completeness, and conformity with occupational standards.
• Liaise with internal teams to enforce corrective, preventive, and disciplinary procedures addressing compliance issues.
• Assess the compliance of testing centers with operational, quality, and regulatory standards.
• Contribute to continuous improvement projects aimed at enhancing the integrity, transparency, and overall compliance of product assessments.

Candidate Requirements

• Degree in Business Administration, Quality Management, Industrial Engineering, or a related discipline.
• Between 2 to 4 years of professional experience in areas such as Product Compliance, Quality Assurance, Compliance, or Auditing.
• Deep understanding of compliance frameworks, quality management, and process-enhancement methods.
• Proven ability to review operations, identify compliance deficiencies, and suggest corrective strategies.
• Strong analytical aptitude and report-writing skills.
• Effective communication abilities coupled with stakeholder engagement proficiency.
• Proficiency in Microsoft Office suite, especially Excel and PowerPoint.
• Exceptional attention to detail, strong integrity, and dedication to upholding quality and compliance standards.
• Professional certifications in Compliance, Quality, or Auditing are favorable.